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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE AND SOLUTION
The unit fails to power on.
Unit is not plugged in. Plug Power Cord into electrical outlet.
Ensure unit fan speed setting is selected.
Plug fuse has blown. Replace fuse (See USER SERVICING INSTRUCTIONS).
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
The outlet is worn or damaged. Try another outlet or contact a qualified electrician.
Airflow is weak or slow.
Unit set to a low speed setting. Adjust to a higher speed setting.
Airflow is blocked. Remove obstruction.
Adjust direction of airflow towards the user.
GFCI has tripped.
Under certain conditions, it is possible for a reset GFCI (Ground Fault Circuit Interrupter) outlet to trip
when the user is changing speeds on a Vornado circulator. In this event, change to an outlet that is not
connected to a GFCI device. It could also indicate a weak or defective GFCI outlet. Contact a qualified
electrician to check the GFCI outlet.
Cannot connect unit to my
You might be connected to a 5 GHz WiFi network. Disconnect and reconnect to a 2.4 GHz network and try
Amazon Alexa account.
the setup again.
Your WiFi signal might not be strong enough. Move closer to your WiFi router and try the setup again.
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WARRANTY
We expect this product to be perfect. If you're not satisfied with this product, let us know.
Vornado Air LLC ("Vornado") warrants to the original consumer or purchaser this Vornado®
Whole Room Circulator ("Product") is free from defects in material or workmanship for a
period of five (5) years from the date of purchase. If any such defect is discovered within
the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty service: Call 1-800-234-0604 or email help@vornado.com to obtain a Return
Authorization ("RA"). Please have or include your Product's model number and serial
number, as well as your name, address, city, state, zip code, e-mail, and phone number
when contacting Vornado for warranty service. To file a contactless warranty claim, visit
vornado.com/contact-us.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn: Warranty & Repair
415 East 13th Street Andover, KS 67002. For your convenience, please have your model
number and serial number when contacting Vornado with service inquiries. To assure
proper handling, packages must be clearly marked with the RA number. Packages not
clearly marked with the RA number may be refused at the receiving dock. Please allow 1-2
weeks for repair and return of your Product after the Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product, modification,
alteration, mishandling, improper maintenance, commercial use or repair or service of the
Product by anyone other than Vornado; damages which occur in shipment or are attributed
to acts of God. Improper product use, which includes using an external device that
Designed, engineered and supported in Andover, KS
We're Here To Help
800.234.0604
vornado.com
help@vornado.com
alters or converts the voltage or frequency of electricity, or shipping a Vornado product
to a country not intended for use will void all warranties. Any unauthorized product
modification, repair by unauthorized repair center, or use of non-approved replacement
parts is not recommended and any consequences will not be covered by support services
or product warranties. The product warranty will be honored only on models that are being
used in the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may have other rights that vary from
state to state. The manufacturer assumes no responsibility for damage caused by failure
to follow these instructions or improper product use. Any such actions will invalidate the
product warranty.
All company names and product names are trademarks of their respective owners. ©
All rights reserved. All technical information, data, and instructions for the installation,
connection, and operation contained in these instructions for use correspond to the latest
available information at time of printing. The contents of this manual may differ slightly
from the actual product. Observe any additional supplements.
© 2023 Vornado Air LLC Andover, KS 67002 Specifications subject to change without notice.
Vornado® is a trademark owned by Vornado Air LLC.
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