Cannot recharge.
The main unit
became stuck
while operating.
The main unit
keeps bumping
into objects.
The red light flashes
when the main unit is
operating.
Excessive noise
when operating.
Too many obstacles near the
charging station.
The charging station is not
connected to a power source.
Prolonged inactivity, resulting in
over-discharge of the battery.
The main unit is out of the
charging dock�s range.
The main unit is entangled or
blocked by scattered wires on the
ground, drooping curtains, carpet
fringe, etc.
The main unit may snag on a
nearby piece of furniture.
The infrared obstacle avoidance
sensor lenses are dirty.
The front wheels are stuck.
Abnormal prompt sound from the
device
Side/roller brushes are entangled,
dust box or filter materials are
blocked, etc.
The main unit entered ultra
cleaning mode.
Ensure the charging dock has 2 feet of
clear space on the sides and 5 feet in
front.
Please ensure the power cord is
connected (reference: charging station
indicator light)
If the battery is not used for a long
period and if the battery cannot be
charged due to over-discharge, please
contact after-sales.
Move the main unit close to the
charging dock to re-establish the
connection.
The main unit will try various methods
to disengage itself. If it fails, please
manually untangle the main unit.
Periodically wipe the sensors with a
dry cloth.
Regularly check the front wheel for
entangled hair, wool, and other small
objects.
Handle according to the unit�s voice
and app prompts.
We recommend regularly cleaning and
maintaining side brushes, roller
brushes, dust boxes, filter materials,
etc.
Change to standard cleaning mode.