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Wireless
By following the instructions on the printer control panel and installing the HP printer software, you should have
successfully connected the printer to the wireless network.
With HP wireless direct, you can print wirelessly from a computer, smartphone, tablet, or other wireless-capable
device—without connecting to an existing wireless network. For more information, see the help file (see "Learn
more" on page 1).
Solve wireless problems
1
Make sure the wireless (802.11) light is turned on
If the blue light on the printer control panel is not lit, wireless might be turned off. To turn on wireless, touch
(Wireless), touch
If the blue wireless light is blinking, it means the printer is not connected to a network. Use the Wireless Setup
Wizard available from the printer control panel to make a wireless connection. On the Home screen, touch
(Wireless), touch
on-screen instructions.
2
Make sure the computer is connected to the wireless network
Make sure your computer is connected to your wireless network. If you cannot connect the computer to the network,
contact the person who set up your network or the router manufacturer; there might be a hardware issue with the
router or computer.
3
Run the wireless test
To check that the wireless connection is working properly, print the wireless test report.
1. Make sure the printer is turned on and paper is loaded in the tray.
2. On the Home screen, touch
3. Touch Print Reports.
4. Touch Wireless Test Report.
If the test fails, review the report for information on how to fix the problem and run the test again.
If the wireless signal is weak, try moving the printer closer to the wireless router.
4
Restart components of the wireless network
Turn off the router and the printer, and then turn them back on in this order: router first and then printer. Sometimes,
turning off devices and then turning them back on helps resolve network communication issues. If you still cannot
connect, turn off the router, the printer, and the computer, and then turn them back on in this order: router first, then
printer, and then computer.
If the wireless connection cannot be made, the printer can also be connected to the network using an Ethernet cable.
If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). This
website contains the most complete, up-to-date information about wireless printing, as well as information to
help you prepare your wireless network; solve problems when connecting the printer to the wireless network;
and resolve security software issues.
If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help solve
many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.
Acknowledgements
Microsoft, Windows, Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 8.1 are U.S. registered trademarks
of Microsoft Corporation.
2
(Wireless Setup), touch Wireless Settings, and then touch On in the Wireless field.
(Wireless Setup), touch Wireless Settings, touch Wireless Setup Wizard, and then follow the
(Wireless), and then touch
(Wireless Setup).
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