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Troubleshooting
Samsung works hard to ensure that you don't have problems with your new
electric oven. If you run into unexpected trouble, look first for a solution in the
tables starting below. If you're still having trouble after trying the suggested
solution, call Samsung at 1-800-SAMSUNG (726-7864).
Control Display
Symptom
Possible cause
The display
A fuse in your home may be
goes blank.
blown or the circuit breaker
tripped.
The buttons
•
There is foreign matter
cannot be
caught between the
pressed
buttons
properly.
•
Touch model: There is
moisture on the exterior
•
The lock function is set
NQ70R5510DG_AA_DG68-01148A-03_EN+MES+CFR.indb 49
NQ70R5510DG_AA_DG68-01148A-03_EN+MES+CFR.indb 49
For the Microwave Oven
General
The buttons cannot
be pressed properly.
Solution
Replace the fuse or reset the
circuit breaker.
•
Remove the foreign
matter and try again.
The oven does not
•
Remove the moisture and
work.
try again.
•
Check whether the lock
function is set.
The oven stops while
in operation.
Symptom
Cause
Foreign matter may
be caught between the
buttons.
For touch models:
Moisture is on the
exterior.
Child lock is activated.
Power is not supplied.
The door is open.
The door open safety
mechanisms are covered
in foreign matter.
The user has opened the
door to turn food over.
Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Make sure the oven is plugged
in. Check if a fuse has been
blown or ciruit breaker has
been tripped.
Close the door and try again.
Remove the foreign matter and
try again.
After turning over the food,
press the Start button again to
start operation.
English 49
2021-05-06
2021-05-06
10:34:46
10:34:46
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