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Troubleshooting
Symptom
Possible cause
A burning or
This is normal for a new oven
oily odor is
and will disappear in time.
coming from
the vent.
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
The oven racks
The shiny, silver-colored
are difficult to
racks were cleaned in a self-
slide.
cleaning cycle.
The oven door
The circuit breaker has been
is locked.
tripped or there was a power
failure while the oven door
was locked.
54 English
NQ70R5510DG_AA_DG68-01148A-03_EN+MES+CFR.indb 54
NQ70R5510DG_AA_DG68-01148A-03_EN+MES+CFR.indb 54
Information codes
Solution
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the section on Self-
cleaning on page 42.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Activate Control Lockout, and
then unlock the control. See
the Control Lockout section on
page 23.
Displayed
Possible cause
Code
This code occurs if the control key is
C-d0
short for 1 minute.
This code occurs if the door lock is
C-d1
mispositioned.
This code occurs if communication
C-F0
between the Main and Sub PBA is
interrupted.
This code occurs if communication
C-F2
between the Main and Touch is
interrupted.
The cooking sensor is open when
the microwave is operating.
C-10
The cooking sensor is short when
the microwave is operating.
The oven sensor is open when the
oven is operating.
C-20
The oven sensor is short when the
oven is operating.
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact
a local Samsung service
center.
Touch OVEN OFF, and then
restart the oven. If the
problem persists, disconnect
all power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
2021-05-06
2021-05-06
10:34:47
10:34:47
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