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Warranty (U.S.A)
Warranty
During the applicable warranty period, a product will be repaired, replaced, or the
purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new
or reconditioned parts in repairing a product, or replace the product with a new
or reconditioned product. Replacement parts and products are warranted for the
remaining portion of the original product's warranty or ninety (90) days, whichever
is longer. All replaced parts and products are the property of SAMSUNG and you must
return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses
for which this product was not intended; damage caused by unauthorized modification
or alteration of the product; product where the original factory serial numbers have
been removed, defaced, changed in any way, or cannot be readily determined;
cosmetic damage including scratches, dents, chips, and other damage to the product's
finishes; damage caused by abuse, misuse, overheating due to overcooking, glass tray
or turntable, pest infestations, accident, fire, floods, or other acts of nature or God;
damage caused by use of equipment, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or
authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
fluctuations and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; service to
correct installation not in accordance with electrical or plumbing codes or correction
of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses); and
reduced magnetron power output related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the
customer's responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at the
number below for assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic
damage if the damage to the unit and/or damage to or loss of the accessory was
caused by the customer. Items this covers include:
•
Dented, scratched, or broken door, handle, out-panel, or control panel
•
Broken or lost tray, guide roller, coupler, filter, or wire rack
56 English
NQ70R5510DG_AA_DG68-01148A-03_EN+MES+CFR.indb 56
NQ70R5510DG_AA_DG68-01148A-03_EN+MES+CFR.indb 56
Parts that SAMSUNG has determined can be replaced by the user may be sent to the
customer for installation. In SAMSUNG's discretion, an authorized servicer can be
dispatched to perform such installation.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE
SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to
you. This warranty gives you specific rights, and you may also have other rights, which
vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE AT SAMSUNG'S OPTION, AS PROVIDED IN THIS
LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE
OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion
or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specific rights, and you may
also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, firm, or corporation with respect to
this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
2021-05-06
2021-05-06
10:34:47
10:34:47
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