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N° Problem encountered
Water leaks at the front side of
5
the coffee machine.
Water leaks at the rear side of
6
the coffee machine.
The loading lever does not
reach the supply position or
7
requires an excessive closing
effort.
Blinking red warning light
8
ON
.
Pilot lights ON
with white
9
light and blinking fast.
Coffee is dispensed too fast
10
and, therefore, it is not so
creamy.
14
TROUBLESHOOTING
Possible causes
Solution
1 - Spent capsule drawer not
Insert the spent capsule drawer
inserted correctly.
correctly.
2 - Spent capsule drawer
Empty the spent capsule drawer
filled.
and the drip tray.
Lift and lower the capsule
loading lever. If this is not
enough, disconnect the machine
3 - Capsule stuck.
from power mains and operate
manually to remove the capsule
from the duct.
Use Lavazza
4 - Capsule not compatible.
or compatibles.
1 - Tank not inserted correctly. Insert the tank correctly.
Check for leaks in the tank
2 - Tank damaged.
keeping it separate from the
machine.
1 - Spent capsule drawer
Empty the spent capsule drawer.
filled.
Repeat the sequence, lever in
the off position, lever in the
brewing position; if this is not
2 - Capsule fitted incorrectly.
enough, operate manually
to remove the capsule from
the duct with the machine
disconnected from power mains.
Disconnect the plug from the
socket, then allow the machine
to rest at ambient temperature
1 - The temperature
for the necessary time.
measured inside the
(N.B. Depending on the initial
machine is lower than 5°C
temperature, this time may be of
(41 °F)
up to 2 hours).
Connect the machine plug again
to the socket, then press either
push-button.
Empty the spent capsule drawer
1 - Spent capsule drawer
and press one of the power
filled.
on/supply buttons to reset the
machine.
Use Lavazza capsules or
1 - Capsule not compatible.
compatibles.
2 - Insertion of a soluble
Use a Lavazza coffee pod
product pod instead of a
coffee one.
capsules
(or any one compatible pod).
Result
OK: call solved.
Non-OK: go to step 2
OK: call solved.
Non-OK: go to step 3
OK: call solved.
Non-OK: go to step 4
OK: call solved.
Non-OK: machine being serviced.
OK: call solved.
Non-OK: go to step 2
OK: call solved.
Non-OK: machine being serviced.
OK: call solved.
Non-OK: go to step 2
OK: call solved.
Non-OK: machine being serviced.
OK: call solved.
Non-OK: machine being serviced
OK: call solved.
Non-OK: machine being serviced
OK: call solved.
Non-OK: go to step 2
OK: call solved.
Non-OK: machine being serviced
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