Segway eScooter E300SE Manual Del Usuario página 15

Fault Possible causes
Error code 45
Vehicle in Lost mode
Error code 46 Cooling fan of controller fault
Error code 47 Software overcurrent
Error code 48 Overvoltage
Controller overtemperature
Error code 49
HIGH-LEVEL
Motor overtemperature
Error code 50
HIGH-LEVEL
Error code 51
CAN monitoring fault
Battery not connected properly
The main switch is off
No battery
Blown fuse
Insuffcient tyre pressure
Low battery or fault in battery
charger
Short range
Frequent starts, braking or
overloading
Battery fault
If you encounter a malfunction
that cannot be solved by the
Other faults
instructions above, or the
issue cannot be identified.
Smart service not available, 1. The integrated SIM card in ECU
including: scooter locating,
has expired. (A new vehicle comes
SOS emergency notice, OTA
with a limited-time free smart
upgrade, scooter
service from the date of activation.
positioning, vehicle
The SIM card info will be deleted
condition and battery info,
within 3 months upon expiry).
vehicle/battery loss report,
2.For continued service, please
notifications, riding record
renew in the Segway-Ninebot app.
and statistics, etc.
3.ECU error
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Solution
Exit Lost mode in App
Please contact after-sales service or an
authorized dealer.
Motor controller overcurrent. Try to restart
the vehicle.
Motor controller overvoltage. Please check
battery, reinstall the battery and restart the
vehicle.
Check cooling system and ride only
after cooling.
Check cooling system and ride only
after cooling.
Please contact after-sales service or an
authorized dealer.
Check if the main plug of the battery is
properly connected.
Turn on the main switch.
Replace the fuse.
Check the tyre pressure: 1.8 bar for front
wheel and 2.0 bar for rear wheel.
Fully charge the battery in time.
Maintain good riding habits and DO NOT
exceed the max. payload.
Please contact after-sales service or an
authorized dealer.
1.If expired, please renew in the Segway-Ninebot
app.
2. Within three months after the expiry: You may
renew your value-added service via "After-sales
service - Smart service" in the App. When
exceeding the 3-month limit, you need to pay
and replace the ECU.
3. Replace ECU
9. Maintenance
Cleaning and maintenance
Cleaning
Wash with water and neutral detergent and use a soft and wet cloth to clean.
CAUTION
DO NOT clean with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may
damage the appearance and internal structure of the vehicle. DO NOT rub with sandpaper or metal brush.
WARNING
Before cleaning, make sure the vehicle is powered off.
Storage
Store in a dry and cool place indoors and avoid sunlight and rain, so as to avoid oxidation and shorten the
service life. Disconnect the battery plug for long-time storage to prevent over-discharge.
Motor
1. When driving through puddles or pools of water, make sure that the water level should not exceed the
central axis of the rear wheel.
2. Regularly check the motor. In case of any loose objects, tighten immediately.
3. Clean the vehicle regularly to prevent particles from entering the motor and affecting its normal
function. Do not spray water directly during cleaning.
4. Inspect if there are any scratches on the motor and whether there is any abnormal noise when the
motor is running. In case of any abnormality, contact after-sales service or your dealer.
Battery
1. In case of any malfunction with battery, please contact the after-sales service or an authorized dealer.
2. DO NOT drain the battery. It is recommended to keep the battery level above 15%. Charge after each
ride to prolong the service life of the battery.
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