STEINEL professional MobileHeat 7 Manual De Instrucciones página 19

Manufacturer's warranty
Manufacturer's warranty of STEINEL GmbH, Dieselstrasse
80-84, DE-33442 Herzebrock-Clarholz, Germany
All STEINEL products meet the highest quality standards.
For this reason, we, the manufacturer, are pleased to provide
you, the customer, with a warranty under the following terms
and conditions:
The warranty covers the absence of deficiencies which
are proven to be the result of a material defect or fault in
manufacturing and which are reported to us immediately
after detection and within the warranty period. The warranty
shall cover all STEINEL Professional products sold and used
in Germany.
Our warranty cover for consumers
The provisions below apply to consumers. A consumer is any
natural person who, on entering into the purchase transaction,
neither acts in exercising their commercial nor their self-em-
ployed activity.
You can opt for warranty cover in the form of repair or repla-
cement which will be provided free of charge (if applicable, in
the form of a successor model of the same or higher quality)
or in the form of a credit note.
In the case of sensors, floodlights, outdoor and indoor lights,
the warranty period for the STEINEL Professional product
you have purchased is 1 year for hot-air and hotmelt gluing
products in each case from the date on which the product was
purchased.
We shall bear the shipping costs but not the transport risks
involved in return shipment.
Our warranty cover for entrepreneurs
The provisions below apply to entrepreneurs. Entrepreneur is
a natural or legal person or partnership with legal personality
who or which, on entering into the purchase transaction, acts
in exercising their or its commercial or self-employed activity.
We have the option of providing warranty cover by rectifying
deficiencies free of charge, replacing a product free of charge
(if applicable, in the form of a successor model of the same or
higher quality) or by issuing a credit note.
In the case of sensors, floodlights, outdoor and indoor lights,
the warranty period for the STEINEL Professional product
you have purchased is 1 year for hot-air and hotmelt gluing
products in each case from the date on which the product was
purchased.
Within the scope of warranty cover, we shall not bear your
expenses accruing from subsequent fulfillment nor shall we
bear your expenses for removing the defective product and
installing a replacement product.
Statutory rights accruing from defects, gratuitousness
The warranty cover described here shall be applicable in
addition to the statutory rights of warranty – including special
consumer protection provisions – and shall not restrict or
replace them. Exercising your statutory rights in the event of
defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded from this
warranty.
In addition to this, the warranty shall not cover:
• any wear resulting from use or any other natural wear of
product parts or any deficiencies in the STEINEL Professi-
onal product that are attributable to wear caused by use or
other natural wear,
• any improper or non-intended use of the product or any
failure to observe the operating instructions,
• any unauthorised additions, alterations or other modifica-
tions to the product or any deficiencies attributable to the
use of accessory,
• supplementary or replacement parts which are not genuine
STEINEL parts,
• any maintenance or care of products that is not carried out
in accordance with the operating instructions,
• any attachment or installation that is not in accordance
with STEINEL's installation instructions,
• any damage or loss occurring in transit.
Application of German law
The warranty shall be governed by German law excluding the
United Nations Convention concerning the International Sale
of Goods (CISG).
Making claims
If you wish to make a warranty claim, please send your
product complete and carriage paid with the original receipt of
purchase, which must show the date of purchase and product
designation, either to your retailer or directly to us at STEINEL
(UK) Ltd. – 25 Manasty Road, Axis Park, Orton Southgate,
GB- Peterborough Cambs PE2 6UP United Kingdom. For this
reason, we recommend that you keep your receipt of purchase
in a safe place until the warranty period expires.
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