Dreame M12 Manual De Usuario página 22

FAQ
Error
No water is
coming out
of the appliance.
The vent leaks
water.
Self-cleaning
fails.
For additional services, please contact us via aftersales@dreame.tech
Website: https://global.dreametech.com
Possible Cause
The Clean Water Tank is not
properly installed in place, or the
water in the Clean Water Tank is
insufficient.
It takes 30 second to dampen the
brush roller.
A collision or a sharp pull causes
water to enter the motor.
The filter is not completely dry
after being cleaned.
The brush roller may be jammed
by large debris.
The appliance is not being
charged.
Self-cleaning cannot be enabled
if the battery level is lower than
15%.
The Used Water Tank is not
installed in place, or the Used
Water Tank is full.
The Clean Water Tank is not
installed in place, or the water
in the Clean Water Tank is
insufficient.
Solution
Re-install or fill the Clean Water
Tank.
Turn on the appliance and check
again in 30 seconds.
Move the appliance gently back and
forth while it is turned on.
Dry the filter completely before use.
Open the brush roller cover to check
and clean the brush roller.
Make sure the appliance is being
charged before enabling the self-
cleaning function.
The self-cleaning function
can only be enabled when the
appliance is being charged and the
battery level is more than 15%.
Re-install or empty the Used Water
Tank.
Fill or re-install the Clean Water
Tank.
EN
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