Dreame M12 Manual De Usuario página 23

Troubleshooting
EN
If the appliance is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Error Icon
Troubleshooting
Code
E1-E7
H1-H6
H7
19 19
Possible Cause
Insufficient water in Clean
Water Tank
Used Water Tank not installed
Used Water Tank full
Brush roller stuck
Brush roller not installed
Blocked tube
Possible Cause
Error
Battery
overheating
Solution
Fill the Clean Water Tank.
Install the Used Water Tank.
Empty the Used Water Tank.
Clean the brush roller with the
provided cleaning brush.
Install the brush roller.
Check whether the filter is clogged.
Alternatively, clean the tube and
the dirt sensor.
Solution
Restart the appliance for troubleshooting.
If the problem persists, pleas contact
customer service.
Wait until the battery's temperature returns
normal.