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Idiomas disponibles
08 TROUBLE SHOOTING
Refer to the table below if this product does not function properly.
Sound Tower does not turn on.
; Power cannot be turned on via remote
control or mobile Party Audio App,
Remove the power plug, after a while plug
it in again, Press the POWER button to turn
on the Sound Tower.
Sound Tower works erratically.
; Remove the power plug, after a while
plug-in it again, Press the POWER button
to turn on the Sound Tower.
; Power cycle the external device and try
again.
; If there is no signal, the Sound Tower
automatically turns off after a certain
period of time. Press the POWER button to
turn on the Sound Tower.
If the remote control does not work.
; Point the remote directly at the Sound
Tower.
; Replace the batteries with new ones.
Sound Tower does not output any sound via
Bluetooth.
; The volume of the Sound Tower is too low
or muted.
Press the volume up button to increase the
volume.
; When any external device (STB, Bluetooth
device, mobile device, etc.) is connected,
Increase the volume of the external device.
; For sound output of the TV, select Sound
Tower. (Samsung TV: Home Menu →
Settings → All Settings → Sound → Sound
Output → Select Sound Tower).
; Remove the power plug, after a while plug
it in again, Press the POWER button to turn
on the Sound Tower.
; When connecting a new device, switch to
"BT PAIRING" for connection. (Press and
hold the PAIRING button on the remote
control for more than 5 seconds to enter
the "BT PAIRING" mode, or single-click the
PAIRING button on the rear panel.)
Sound Tower does not connect via
Bluetooth.
; If the Sound Tower is connected to another
device, disconnect that device first to
switch the device.
; Enable the Bluetooth pairing function of
the Bluetooth device and Sound Tower.
; It is recommended to move the Sound
Tower closer to your Bluetooth device
within 1 meter.
; Remove the power plug, after a while
plug-in it again, Press the POWER button
to turn on the Sound Tower.
Sound drops out when connected via
Bluetooth.
; Some devices can cause radio interference
if they are located too close to the sound
tower. e. g. microwaves, wireless routers,
etc.
; If your device that is connected via
Bluetooth moves too far away from the
Sound Tower. Move the device closer to the
Sound Tower.
ENG - 32
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