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; If there are obstacles between the Sound
Tower and your Bluetooth device, remove
or avoid the obstacles.
; There may be sound drop when connected
to Samsung TV, please refer to page15
"Using Stereo Mode of Samsung TV" steps
to reconnect the Samsung TV.
; The recommended operating distance
between Sound Tower and the BT device is
less than 10 meters
There is severe hum, noise, or distorted
sound when connected via Bluetooth.
; If there are obstacles between the Sound
tower and your Bluetooth device, remove
or avoid the obstacles.
; Some devices can cause radio interference
if they are located too close to the sound
tower. e. g. microwaves, wireless routers,
etc.
The PAIRING button is not working.
; Try again after disconnecting the wireless
Group Play or Stereo mode connection.
The USB device is not recognized.
; Switch the source to USB1/USB2 by
pressing the source button, plug-in the
USB device to correct port(USB1/USB2).
; Turn off the sound tower, turn on the
sound tower, reconnect the USB device.
; You may be using an unsupported USB
device. The USB storage device must be
formatted in FAT or FAT32.
Files in USB device cannot be played back.
; Switch the source to USB1/USB2 by
pressing the source button, plug-in the
USB device to correct port(USB1/USB2).
; You may using an unsupported USB device.
The USB storage device must be formatted
in FAT or FAT32.
; The file format may not supported. Sound
tower only supports MP3,WMA,AAC,WAV
and FLAC file format.
; Turn off the sound tower ,turn on the
sound tower, reconnect the USB device.
; Files that are encrypted or protected by
passwords cannot be played back.
The connected USB device cannot be
charged.
; USB port is only for USB storage device
playback.
Sound Tower does not output any sound via
AUX.
; Make sure the external device is in AUX
output mode, and make sure sound tower
switch to AUX1 or AUX2 source.
; Make sure the AUX cable is connected to
AUX1 or AUX2 securely.
; The volume of the Sound Tower is too low
or muted. Adjust the volume.
; When any external device (STB, Bluetooth
device, mobile device, etc.) is connected,
adjust the volume of the external device.
; Remove the power plug, after a while
plug-in it again, Press the POWER button
to turn on the Sound Tower.
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