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Warranty and Service
Warranty and Service
Customer Service
Before you request help or schedule service:
1.
Try the Solutions offered in the Problem—Solution table in the Troubleshooting section.
2.
Become familiar with the warranty terms and conditions of your product.
3.
If none of these tips or suggestions resolves your problem, visit dacor.com or call our
Customer Service center at 833-353-5483(USA), 844-509-4659(Canada).
United States - Warranty
CERTIFICATE OF WARRANTY ON DACOR WALL OVEN - UNITED STATES:
FULL TWO-YEAR WARRANTY
This warranty covers any defects in materials or workmanship in the Dacor-branded new
appliance purchased from a Dacor Authorized Dealer or other seller authorized by Dacor.
This full warranty runs for two years starting from the date of original retail purchase receipt or
closing date for new construction, whichever period is longer. Dacor will repair or replace your
product.
After the Full Warranty period has ended, this product is warranted against defects in materials
or workmanship reported to us during the applicable warranty periods as follows:
Cosmetic Defects. In addition, for 60 days from the date of purchase, your product is warranted
to be free from cosmetic defects in material and workmanship (such as scratches of stainless
steel, paint/porcelain blemishes, chip, dents, or other damage to the finish). Color variations are
excluded, and display, floor-model, "as-is" or refurbished products are specifically excluded.
COVERAGE LIMITATIONS
Service will be provided by a Dacor designated service company during regular business hours.
Please note service providers are independent entities and are not agents of Dacor.
The owner must provide proof-of-purchase or a closing statement for new construction upon
request. All Dacor products must be accessible for service.
Warranty will be null and void on product that has altered, defaced, or missing serial numbers
and tags.
Warranty is null and void if non-CSA approved product is transported from the U.S.A.
54 English
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DOB30x977Dx_AA_DG68-01313A-01_EN+MES+CFR.indb 54
LIMITED WARRANTY
WHAT IS NOT COVERED
•
Due to differences in painted parts,
kitchen lighting, product placement, and
other factors; this warranty does not
apply to color variation.
•
Service fees for travel to islands and
remote areas, which include but are not
limited to, ferries, toll roads, or other
travel expenses.
•
Commercial, business, or rental use, or
any application other than residential
consumer use.
•
Replacement of house fuses, fuse boxes,
or resetting of circuit breakers.
•
Liability or responsibility for damage to
surrounding property including cabinetry,
floors, ceilings and other structures or
objects.
•
Except as noted above, consumable parts
such as filters and light bulbs are not
covered and are the responsibility of the
purchaser.
•
Service calls to educate the customer on
proper use and care of the product.
•
Consequential or incidental damage,
including but not limited to: food or
medicine loss, time away from work, or
restaurant meals.
•
Failure of the product caused by
improper product installation.
•
Damage caused by accident, fire, flood,
power interruption, power surges, or acts
of God.
•
Breakage, discoloration or damage to
glass, metal surfaces, plastic components,
trim, paint, or other cosmetic finish
caused by improper usage, care, abuse,
or neglect.
2023-03-14 오전 10:30:43
2023-03-14 오전 10:30:43
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