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Idiomas disponibles
warranty coverage period.
3. The warranty coverage period is
valid for two (2) years from date
of purchase.
C. PART OR PRODUCT
EXCHANGE/REPLACEMENT
All requests require a Return Goods
Authorization number (RGA#)
or CAS# prior to any repair or
exchange, otherwise the warranty
claim or request may be denied.
D. LIMITATIONS
1. Fill & flush valves are covered
as per the Original Equipment
Manufacturers (OEM) warranty
only.
2. Vitreous china is covered only for
factory "defects" for a period of one
(1) year from date of purchase.
3. The following are not covered
under warranty and the costs ($)
are the responsibility of the end-
user (customer):
Disconnection and reconnection
•
of product (i.e. labor charges) by
customer or plumber.
Cleaning & packaging of product.
•
Customer responsibilities and
requirements on for returning
product(s), will be discussed, and
explained by the SFA After Sales
Rep (ASR) at time of phone call.
4. Subject to the Terms and
Conditions above, in no event
shall the company be liable for any
special, incidental, or consequential
d a m a g e ,
l o s s ,
o r
whatsoever, nature or kind arising
from or associated with the product
or any component thereof.
• Refer to section "F" for more
details and information on
warranty coverage exemptions.
5. This warranty is transferable
only when the product remains at
the same premises as where it was
installed initially when purchased.
E. EXTENDED WARRANTY + 1
For the extended warranty, the
following products terms and
conditions must be met:
• P ro d u c t
m u s t
h ave
purchased on or after January
1st, 2016.
• The product must be registered
"online" by filling out the
registration form,
• A "Proof of Purchase" (POP) is
required to be submitted.
- a valid copy of the sales receipt
will need to be uploaded to the
SFA website.
F. EXTENDED WARRANTY + 2
For the extended warranty, the
following products terms and
conditions must be met:
• P ro d u c t
purchased on or after January
1st, 2023.
• The product must be registered
"online" by filling out the
registration form,
• A "Proof of Purchase" (POP) is
required to be submitted.
- a valid copy of the sales receipt
will need to be uploaded to the
SFA website.
NOTE: The product registration for
the warranty must be submitted
within the first (1
of purchase.
G. WARRANTY COVERAGE
EXEMPTIONS
Subject to the "exemptions" section
indicated below, SFA Saniflo Inc. will
provide all replacement parts as
necessary free of charge, to remedy
any such defects.
EXEMPTIONS:
DISREGARDING ANY OF THE
FOLLOWING MAY DAMAGE THE
PRODUCT AND VOID YOUR
WARRANTY.
• Do NOT discharge any acids,
alkaloids, solvents painting, paint
strippers, food waste, plastic
bags, metal such as nails, hairpins,
wood, building materials, kitty
litter or anything that could halt
or damage or corrode the unit.
• Do NOT hang bleach blocks or
hydrochloride cleaners in the
i n j u r y
o f
toilet tank.
o These solutions have been
shown to deteriorate the plastic
and neoprene components of
the flush and fill valves and may
cause leaks.
• In the event of a "power loss" do
NOT use the toilet or any other
sanitary fixture connected to the
unit since it will not work until the
power is restored.
H. WARRANTY DISCLAIMER
EXCEPT AS SET FORTH IN
T H I S
L I M I T E D
T H E
CO M PA N Y
A L L
OT H E R
b e e n
EXPRESS OR IMPLIED, WITH
RESPECT TO THE PRODUCT OR
ANY COMPONENT THEREOF
INCLUDING, BUT NOT LIMITED TO,
ALL IMPLIED WARRANTIES FOR
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
m u s t
h ave
b e e n
) year from date
st
WA R R A N T Y,
D I S C L A I M S
WA R R A N T I E S ,
11
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