Dreame DreameBot D10s Plus Manual De Usuario página 24

Troubleshooting
EN
Problem Type
Robot cannot connect to
Wi-Fi
Robot does not perform
scheduled cleaning
Does leaving the robot on
the base consume power if
it is already fully charged?
No water comes out of the
water tank, or only a little
bit comes out
Robot doesn't resume
cleaning after charging
22
Solution
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version
of the Dreamehome app, then try reconnecting.
Location permission may not have been granted. Please ensure the location permission on the
Dreamehome app is enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
The robot has low battery. Scheduled cleaning will not start unless the robot has at least 15% battery
left.
Leaving the robot on the base after it's fully charged consumes very little electricity and helps maintain
optimal battery performance.
Check whether there is water inside the water tank.
Clean the mop if it becomes dirty.
Make sure the mop pad is installed correctly according to the user manual.
Clean the blowhole on the top of the water tank.
Make sure the robot is not set to Do Not Disturb mode (DND) as this will prevent it from resuming
cleaning.
The robot does not resume cleaning when it is manually recharged or placed onto the base.