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Idiomas disponibles
Idiomas disponibles
EN
Problem
Single and double-cup button
blink quickly.
Steam button blinks quickly.
Single/double-cup and steam
button blink quickly.
Single or double-cup button
blink quickly.
All buttons blink quickly.
8. GUARANTEES
Guarantees and limitations of liability
Products are guaranteed for a period of 36 months from the date of purchase, or from the date of
delivery to the customer's home. Depending on the country, this guarantee consists of 24 to 36
months of validity for the legal compliance guarantee.
For countries that only implement a 24-month legal compliance guarantee, a 12-month commercial
guarantee is applied at the end of the first guarantee, and supplements it.
Guarantee application procedure
For the legal compliance guarantee
Please consult your retailer for information and/or to refer to their GTCs (General Terms and
Conditions of Sale).
For the commercial guarantee
Please go to the reception desk at your place of purchase with your proof of purchase (e.g. sales
receipt), the
product and the accessories it came with, and its original packaging, for all countries other than
France. It is important to have the date of purchase, the model and the serial number or IMEI
number to hand (this information is usually indicated on the product, packaging, or on your proof
of purchase). You'll need to bring back the product with the accessories needed for its correct
functioning (power supply, adapter, etc.). If your claim is covered by the guarantee, the after-sales
service may, within the limits of local law, either:
• Repair or replace faulty parts.
• Exchange the returned product with a product that has, at the least, the same features and that
offers equivalent performances.
• Refund the product at the price stated on the proof of purchase.
Repaired or replaced products may include new and/or reconditioned hardware and components.
Possible cause
215 ml of hot water has been
dispensed and the machine
needs to reset.
The steam function has been
used for 180 seconds and
needs to reset.
The steam control knob has
not been returned to the OFF
position, but the machine is
turned on.
The boiler temperature is too
high.
The unit has a build-up of
scale.
12
Possible solution
Turn the steam control knob
to the OFF position.
Turn the steam control knob
to the
position to dispense
the hot water. When the
temperature goes down, the
pump will stop automatically.
Then turn the steam control
knob to the OFF position.
Descale the machine
(→ DESCALING).
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