TROUBLESHOOTING (CONT.)
Problem
Humidifier makes a loud or
unusual noise.
Mist leaks from the base.
White dust appears around
the humidifier.
Water visibly leaks from the
humidifier.
The area around the
humidifier is damp or wet
from condensation.
Mold grows inside the
humidifier.
lights up red.
Possible Solution
Make sure the water tank is properly in place
(see Getting Started, page 7).
Set mist level to a lower setting.
Empty the base chamber. Place the humidifier base properly on the water
tank, then refill the tank.
The water pump makes sound when it is refilling the base chamber. This
is normal.
The humidifier may be malfunctioning. Stop using the humidifier and
contact Customer Support (see page 18).
Make sure the water tank is properly in place
(see Getting Started, page 7).
We recommend using purified or distilled water to fill the humidifier. Avoid
using water with high mineral content, such as tap water.
Clean the humidifier (see Care & Maintenance, page 12).
Avoid running the humidifier in a room with over 60% relative humidity.
Wipe any excess water off the top and bottom of the base.
Do not shake the humidifier.
Make sure to place the humidifier on a flat, level surface.
Check the water tank for leaks. If there are leaks, contact Customer
Support (see page 18).
Humidity may be too high. Turn down the mist level, turn off the humidifier,
or open a door or window to the room.
Open a window to ensure proper airflow for the humidifier, or move the
humidifier to a more well-ventilated room.
Make sure the water tank is properly in place
(see Getting Started, page 7).
When filling the water tank, wipe off excess water from the water tank and
humidifier base.
Clean the water tank and base chamber regularly (see Care &
Maintenance, page 12).
Fill the water tank.
Place the humidifier base properly on the water tank.
EN
15