actions against which the operating manual
advises or warns must be categorically
avoided.
The product is designed only for private and
not commercial use. The guarantee will be
invalidated in case of misuse or improper
handling, use of force, or interventions
not undertaken by our authorised service
branch.
Processing in Case of Guarantee To ensure
efficient handling of your query, please
follow the directions below:
•
Please have the receipt and item
number (447982_ 2207) ready as
proof of purchase for all enquiries.
•
Please find the item number on the
rating plate.
•
Should functional errors or other
defects occur, please initially contact
the service department specified below
by telephone or by e-mail. You will
then receive further information on the
processing of your complaint.
•
After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with
the proof of purchase (receipt) and
specification of what constitutes the
defect and when it occurred. In order
to avoid acceptance problems and
additional costs, please be sure to use
only the address communicated to you.
Ensure that the consignment is not sent
carriage forward or by bulky goods, express
or other special freight. Please send the
equipment inc. all accessories supplied at
the time of purchase and ensure adequate,
safe transport packaging.
28
Repair Service
For a charge, repairs not covered by the
guarantee can be carried out by our service
branch, which will be happy to issue a cost
estimate for you.
We can handle only equipment that has
been sent with adequate packaging and
postage.
Attention: Please send your equipment to
our service branch in clean condition and
with an indication of the defect.
Equipment sent carriage forward or by bulky
goods, express or other special freight will
not be accepted.
We will dispose of your defective devices
free of charge when you send them to us.
Service-Center
Service Deutschland
Tel.: +49 2152 9603 100
E-Mail: service-de@ga-po.de
IAN: 447982_ 2207
Importer
Please note that the following address is
not a service address. Please initially
contact the service centre specified above.
Ga-Po Vertrieb GmbH
Heinrich-Horten-Straße 5
47906 Kempen, Germany