Reolink B800 Instrucciones De Operación página 5

Troubleshooting
IP Camera is not Powering on
If your camera is not powering on, please try the following solutions:
• Plug the camera into another POE port on the NVR.
• Try with another Ethernet cable.
• If you have a 12V power adapter, power up the camera with the power
adapter.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
Camera Video Loss on Reolink PoE NVR
If there is video loss on Reolink PoE NVR, please try the following
solutions:
• Please login to the NVR and go to Menu -> IP Channel to check if the
camera is assigned a specific channel number and check the status
of the channel that doesn't show.
• If the camera has the channel number and the channel status shows
Incorrect Password, you may drag bottom slider to the right and enter
the camera password again. Next, click Apply to save the change. If the
status shows Offline, try to connect the camera to other ports on the
Reolink NVR or try with another Ethernet cable.
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• Please check if the camera is powered on. Reset the camera and cover
the daylight sensor on the camera lens or turn off the lights for a few
seconds to see if the infrared LEDs will turn on.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
Failed to Upgrade Firmware
If you fail to upgrade firmware for the camera, please try the following
solutions:
• Confirm the current firmware version to see if it is the latest one.
• Make sure that you download the correct firmware from download
center.
• Make sure the network of your computer is stable.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
Specifications
Hardware Features
Night Vision: 30 meters (100ft)
Day/Night Mode: Auto switchover
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