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Troubleshooting
Machine actions
The machine does not turn
on.
Coffee is not hot enough.
The drip tray gets filled
although no water is drained.
The red
light flashing
quickly is always displayed on
the machine.
No hot water or steam is
dispensed.
Coffee does not have enough
crema (see note).
The machine takes a long
time to warm up or the
amount of water dispensed
from the wand is too little.
4219-450-01931 MANUAL GAG. NAVIGLIO HD8749 EN-ES-PT.indd 31
Meaning
A fault has occurred in the
machine and espresso,
water or steam cannot be
dispensed.
This chapter summarizes the most common problems you could encounter with
your machine.
Causes
The machine is not connected to
the electric network.
The cups are cold.
Sometimes water is drained
automatically by the machine into
the drip tray to manage the rinsing
of the circuits and ensure optimum
machine performance.
The coffee grounds drawer was
emptied with the machine off.
The hole of the steam wand is
clogged.
The Classic Milk Frother is dirty.
The blend is unsuitable, coffee is
not freshly roasted or the grind is
too coarse.
The machine circuit is clogged by
limescale.
Action
Turn off the machine, wait for 30 seconds and then
turn it on again.
Try this 2 or 3 times.
Solutions
Connect the machine to the electric
network.
Preheat the cups with hot water.
This is a standard operating procedure.
The coffee grounds drawer must always
be emptied with the machine on. Wait
until the red
slowly before reinserting the drawer.
Clean the hole of the steam wand using
a pin.
Caution: make sure that the
machine is off and has cooled down
before performing this operation.
Clean the Classic Milk Frother.
Change coffee blend or adjust the
grind as explained in the "Adjusting the
Ceramic Coffee Grinder" section.
Descale the machine.
ENGLISH
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03/12/2018 12:33:32