EN
Troubleshooting
ISSUE
Device does not power on
Vibration motor does not turn
The battery won't charge
SYMBOLS DESCRIPTION
IP 22
Degree of protection against ingress of water
Read instructions before use
Level of protection type BF applied part
In accordance with Directive 2014/30/ EU
electromagnetic compatibility
In accordance with UK Regulations
Therabody, Inc.
Los Angeles, CA 90048
11
11
POSSIBLE CAUSE
1. Battery level is low
2. It still can't be turned on
1. Motor or connection has been damaged
1. The ambient temperature is too high or too low
2. Possible defective battery
3. Defective charging cable
Labels
LOCATION
On rating label
On rating label
On rating label
On rating label (only in the EU)
On rating label (only in the EU)
On rating label
CORRECTIVE ACTION
Charge the device
Contact Therabody
Try charging the device fully, removing the charging cable and
then pressing left button for 3seconds. If problem persists,
contact Therabody
Charge the device when the ambient temperature is between
5° C and 35° C
Contact Therabody
Try using a different usb-c cable and adapter
Labels
SYMBOLS
DESCRIPTION
UDI :
(01)
00810036056908
Unique Device Identification (UDI)
(10)
2143
(21)
00001
Separate collection for waste electrical and
electronic equipment.
Note: For more information about disposal of
equipment, its parts and accessories, please
contact your local distributor.
RCM Mark
Operating /Storage environment:
Temperature, Operating: 0 ~ 35 °℃ C
Relative Humidity, Operating: ≤85 %
Temperature, Storage: -10 ~ 50 °℃ C ℃
Relative Humidity, Storage/Shipping: ≤85 %
Atmospheric Pressure: 70.0 kPa
106.0 kPa
LOCATION
On rating label
On rating label
On rating label