LIMITED WARRANTY
Masterbuilt® warrants all of its products to be free from defects in material and workmanship under proper
assembly, normal use and recommended care for 1 year from the date of original retail purchase. The Mas-
terbuilt® warranty does not cover paint fi nish as it may burn off during normal use. The Masterbuilt® warran-
ty does not cover rust. Masterbuilt® requires proof of purchase for warranty claim, such as a receipt.
EUROPEAN RESIDENTS ONLY: Masterbuilt® warrants all of its products to be free from defects in material
and workmanship under proper assembly, normal use and recommended care for 2 years from the date of
original retail purchase
WHEN DOES THE WARRANTY COVERAGE BEGIN?
Warranty coverage commences on the original date of purchase and covers only the original purchaser.
For the warranty to apply, you must register your grill. If a defect in material or workmanship is discovered
during the applicable warranty period under normal use and maintenance, Masterbuilt® will, at our sole
option, replace or repair the defective component at no cost to you for the component itself. This warranty
does not apply to labor, or any other cost associated with the service, repair or operation of the grill. Mas-
terbuilt® will pay all shipping charges on warranty parts.
AUSTRALIA AND NEW ZEALAND RESIDENTS ONLY: Our goods come with guarantees that cannot be exclud-
ed under the Australian or New Zealand Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
WHAT IS NOT COVERED?
This warranty does not apply to damage caused by abuse or use of the product for purposes other than
that for which it is designed, damage caused by lack of proper use, assembly, maintenance or installation,
damages caused by accidents or natural disasters, damage caused by unauthorized attachments or mod-
ifi cations, or damage during transport. This warranty does not cover damage from normal wear and tear
from use of the product (for example, scratches, dents, dings and chipping) or changes in the appearance
of the grill that do not affect its performance. Commercial use is not recommended with the use of Master-
built products, and this warranty does not apply to commercial use of any kind. This usage for example is
for restaurateurs, caterers, butchers, rental companies, food trucks and other such commercial entities.
This limited warranty is exclusive and in lieu of any other warranty, written or oral, express or implied, in-
cluding but not limited to the warranty of merchantability or fi tness for a particular purpose. The duration of
any implied warranties, including any implied warranty of merchantability or fi tness for a particular purpose
is expressly limited to the duration of the warranty period for the applicable component.
The purchaser's exclusive remedy for breach of this limited warranty or any implied warranty shall be lim-
ited as specifi ed herein to replacement. In no case shall Masterbuilt be liable for any special, incidental or
consequential damages.
This warranty is provided to you in addition to all rights and remedies conveyed to you by consumer pro-
tection laws and regulations. This warranty in no way affects your legal rights under statutory warranty
regulations in your state or country of residence, including the EU. Depending on your state or country of
residence limitations on the length of an implied warranty or the damages available to you may not be lim-
ited by this warranty.
WHAT WILL VOID THE WARRANTY?
Purchasing any Masterbuilt® product through an unauthorized dealer voids the warranty. An unauthorized
dealer is defi ned as any retailer who has not been expressly granted permission by Masterbuilt® to sell
Masterbuilt® products.
NEED ASSISTANCE? CONTACT US
Our warranty terms may change from time to time. For an updated version of our warranty, visit www.mas-
terbuilt.com/pages/warranty. For assistance or to request an updated copy of our warranty, contact us at
the below.
Masterbuilt ®
Premier Specialty Brands, LLC
5367 New Peachtree Road
Suite 150
Chamblee, GA 30341
https://www.masterbuilt.com/pages/customer-support
Australia & New Zealand
Please contact your retailer.
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Masterbuilt ®
Kamado Joe Europe
Lange Voorhout 86
2514 EJ Den Haag
Netherlands
https://international.masterbuilt.com/pages/customer-support
Masterbuilt ®
Kamado Joe UK Limited
Cheyenne House West Street
Farnham GU9 7EQ
https://international.masterbuilt.com/pages/customer-support