Service; Before Calling Service; Troubleshooting Chart - Thermador PO301 Manual De Uso Y Cuidado

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Before Calling
Service

Troubleshooting Chart

Oven Problem
Oven door is locked and will not open,
even after cooling.
Oven is not heating.
Oven is not cooking evenly.
Baking results are not as expected.
True Convection results are not as expect-
ed.
Oven light is not working properly.
Oven light does not turn off.
Cannot remove lens cover on light.
Oven is not self-cleaning properly.
Clock is not working properly.
With a new oven there is a strong odor
when oven is turned on.
Fan is running during modes that do not
use convection
Warm air or steam escapes from oven
vent.
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Possible Causes and Suggested Solutions
Turn the oven off at the circuit breaker and wait five minutes. Turn breaker
back on. The oven should reset itself and will be operable.
Check circuit breaker or fuse box to your house. Make sure there is proper
electrical power to the oven. Be sure oven temperature has been selected.
Refer to cooking charts for recommended rack position. Check "Getting the
Most Out of Your Appliance" for tips and suggestions.
Refer to cooking charts for recommended rack position. Check "Getting the
Most Out of Your Appliance" for tips and suggestions.
The oven temperature must be manually reduced by 25 ºF. Refer to cooking
charts and tips for rack positions, cooking times and pan selection. Adjust
oven calibration if necessary. See "Oven Temperature Offset" under "User
Settings".
Replace or reinsert the light bulb if loose or defective. Touching the bulb with
fingers may cause the bulb to burn out.
Check for obstruction in oven door. Check to see if hinge is bent.
There may be soil build-up around the lens cover. Wipe lens cover area with
a clean dry towel prior to attempting to remove the lens cover.
Allow the oven to cool before running self-clean. Always wipe out loose soils
or heavy spillovers before running self-clean. If oven is badly soiled, set
oven for the maximum self-clean time.
Make sure there is electrical power to oven.
This is normal with a new oven and will disappear after a few uses. Operat-
ing the self-clean cycle also "burns-off" the smell more quickly.
On some models, the convection fan runs while the oven is preheating for
the bake mode. This is normal.
It is normal to see or feel steam or warm air escaping from the oven vent.
Do not block the vent.