Before you call for service...
Q\
Troubleshooting
-tips
Problem
Possible Causes
What To Do
Waterhardsometimes
Using hot water while the water
*Avoid using hot w_lter during w_lter softening system
softening system is regenerating
regener;ldons
bec;mse the w_ter heater _dll reiill with
h_ad w_ter. SeeAutomatic Hard Water BypassDuring
Regenerationsecdon.
Control hardness number setting
, Press _md rele_lse the SEtECTbuttonuntil HARDNESS sh_)ws
too low
in tile dispiriT. Be sure the number shown is tile same as
the _zt t ual grains per gallon hardness of yore w_lter
supply. See the Controlse( tion ira t hange in the seuing
is needed.
Grains of hardness
in your water
• W_t er hardness
can change
over time, especially
in
supply have increased
well water. To check, have the water tested by _lw_lter
analysis labor_to_y
or tall your loc_d w_lter department.
A(!iust the hardness
number
setting as needed.
Water feels slippery
Absence
of hardness
minerals
• This is normal.
after installation of
water softening system
Water softening
system
Water
softe_fing
system is a
, Does not use muth
salt to regenerate-very
eflitient.
not using any salt
"demand"
unit
Possible salt bridge
• See the Operating Instructions, Tips se(tion.
Possible
plugged
nozzle and ventu6
• See the Operating Instructions, Tips section.
Water is blue color
Acidic water in copper
plumbing
• Have the water tested at once.
after water softening
system was installed
_k WARNING: Do not drink the water until problem has
been corrected.
Water softening
system
Meter turbine
stuck
• ('_all i()r sel_,_i(e.
not regenerating
Sensor wire corroded
• Call fi)r ser_i( e.
No power
to unit
= Check tile tircuit breaker
or fllses.
Mechanical
defect
= Call for servi( e.
Cloudiness on glassware
Combination
of soft water and
• This is tailed
etching and is permanent.
To prevent
this
(automatic
dishwashers)
too much detergent
fi'om happening,
use less detergent
if you have soil water.
\,\Sisl_ glassware
in the shortest
t_,( le that will gel them (lean.
Salty tasting water
Insufficient
backwash
and
• Press and hold TOUCH or HOtObutton
until RECHARGE
after installation
rinse thne
st_Jrts to flash.
• At ( ompleuon
of regeneration
(Tile (approx.
2 hrs), mn water
from iim{ ets to purge
the sail}' water.
Lowwater
pressure
• Che(k
pressure;
should
be minimum
20 psi.
Restricted
drain hose
* Clean and reconnect
bose.
/oo