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This chapter describes the most common problems that can arise using the appliance. If
the problems cannot be solved with the information below, please contact the Authorised
Assistance Centre.
Problem
The plate (10)
remains cold or
does not heat up.
The plate
temperature LED
(1) goes on and off.
Only a little steam
or none at all is
dispensed.
The impurities that
come out from the
steam holes stain
the garments.
Water leaks from
the plate.
TROUBLESHOOTING
Possible cause
There is no power supply.
Normal procedure.
The steam selector (5) is
set to Ø.
There is not enough water
in the reservoir (11).
Possible residue in the
steam chamber/plate.
Chemical additives,
scented liquids or
descaling agents are being
used.
Pure distilled water or
softened water is being
used.
Starch is being used.
The plate temperature is
too low due to the super-
steam button (4) being
pressed too often.
The temperature
adjustment knob (2) is set
to a temperature that is too
low (Fig. D).
Solution
Verify whether the plug (13) is inserted
correctly or try inserting it in another
socket.
Verify whether the temperature
adjustment knob (2) is set to the
minimum temperature Ø (Fig. D).
The switching ON and OFF of the LED
indicates the heating phase of the
iron. The LED goes off once the set
temperature is reached.
Set the steam selector (5) to the
desired field (Fig. B).
Fill the reservoir (11).
Carry out the Self Clean procedure
(see paragraph Seal Clean/Calc-Clean
System).
These substances damage the
product: do not add additives to the
water in the reservoir.
Mix tap water (50%) with distilled and/
or demineralised (50%) water.
Always spray the starch on the reverse
side of the fabric.
Allow slightly longer intervals between
the jets of steam.
Turn the temperature adjustment knob
(2) to the Max level (Fig. D).
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