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8.2 Troubleshooting
Malfunction
When the calf mechanism or the backrest reaches a certain position, the chair will no
longer change the position when you press the desired setting button.
Solution
Due to the product design and ergonomic requirements, this product has safety limits for
the position settings. An acoustic signal will sound when the limit is reached.
Malfunction
One or more functions do not work after the unit has been switched on.
Solution
After switching on the unit by pressing the power button, an automatic massage
programme or another operating mode needs to be selected manually. If no selection is
made, the unit will switch off automatically after 20 minutes. If manual operating mode is
selected, the functions that are not selected can be deactivated and the operating mode
will have to be set manually.
Malfunction
The unit makes a sound like rubbing leather when it changes position.
Solution
High-quality abrasion-resistant leather that meets environmental protection requirements
is used for this product. Due to the special properties of leather materials, there is a slight
noise caused by rubbing from movement in the corresponding area. This is normal. Please
note: If you hear a noise that sounds like fabric or leather tearing when the machine is
running, stop the operation immediately and contact a technician.
Malfunction
The massaging action does not reach the shoulders or neck.
Solution
If you have skipped the body scan before the massage (see 7.1 Operating the massage
chair), you must set the shoulder position manually in the main menu. If this is not sufficient
and the head does not touch the headrest or the back does not touch the loins, the shoul-
der position may be lower than the actual position during the body scan. Sit in the lowest
position of the seat, lean your head on the headrest and start from the beginning.
Malfunction
The unit is damaged. The power supply unit or the mains plug is unusually hot.
Solution
Stop using the unit and disconnect the power supply. To avoid accidents, please contact
an authorised service centre.
If you have any questions or concerns about this product, please contact the service personnel.
Technical details
Model:
Skyliner III
Dimensions:
Upright: 85,5 x 177 x 130 cm
Reclining: 85,5 x 190 x 90,5 cm
Weight:
186,5 kg
Voltage:
220-240 V ~ 50/60 Hz
Rated output:
220 W
Safety design:
Class I
Running time:
30 Minuten
braintronics
®
:
21 Minuten
Certificates:
113
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