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8. TROUBLESHOOTING
If your espresso coffee maker is not functioning properly, see if you can find the problem in the troubleshooting list below.
Also reread the corresponding sections in the user's manual.
PROBLEM FOUND
The machine does not switch on
with the keyboard completely
off*
1.
* grain machines generally have a light
/ led near the power button: if off, it
means that the machine has no voltage
2.
The machine does not prepare
the espresso coffee.
successful
unsuccessful, see the cause and then the next solution
unsuccessful, ask your technical support centre for assistance
42
POSSIBLE CAUSES
a) Machine not connected to the mains
b) Socket reset switch tripped
c) No electrical voltage on the socket
a) Machine off (see point 1)
b) Check if the no water in the tank light is
on or if the tank is not inserted correctly.
c) If both the resistance and tank lights are
ready, is the coffee too fine or too pressed?
d) Is the sprayhead clogged or the filter hold-
er clogged?
e) When trying dispensing without coffee,
does little or no water come out? a good
flow is the flow of water without coffee that
fills a standard coffee cup in about 10 sec-
onds.
f) If a descaling cycle has been carried out,
some limescale residues may have subse-
quently detached, clogging the unit valve.
SOLUTION
Connect the machine to the electrical
mains.
Try to connect another device to check
the presence of power supply:
If another device is working then there
is a machine problem.
Try plugging in another socket.
Connect the machine to the electrical
mains.
Fill the container or check if the tank
is correctly positioned at the bottom.
Try reducing the dose to the level of
the filter holder or changing the grind.
Clean the sprayhead and the filter
holder.
Perform complete descaling and con-
sider replacing with lighter water.
Try to open and close the coffee valve
repeatedly about twenty times. If it
does not clear, contact TSC.
OUTCOME
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