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Troubleshooting Tips... Before you call for service
Sounds
"Clicking"
Back and forth
"swoosh"
"Clicking" behind
Control during fill
Water flow changes
during fill
Motor sounds during
spin
"Humming"
"Gurgling"
Water "swishing"
Washer rocking/
moving
"Squeaking" sound
Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds
are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to
http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061
or scan the QR code.
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Possible Causes
Shifter mechanism is
engaging or disengaging
Electric motor reversing
direction
Automatic Temperature
Control Valve
Automatic Temperature
Control Valve
Motor ramping up/down
during spin cycle
Water drain pump
Drive motor
Water drain pump
Washing process
Washer leveling legs
uneven
Washer not level and
rubbing on cabinet
The drive system will engage at the start of agitate and
disengage when agitate is complete. This occurs multiple times
during the wash.
This sound is the motor rotating back and forth to clean your
laundry.
Two valves mix cold and hot water. The "clicking" is when either
valve turns on or off to raise or lower the fill water temperature.
Two valves mix cold and hot water. The "clicking" is when either
valve turns on or off to raise or lower the fill water temperature.
The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
The drain pump will make a humming sound when pumping out
water after agitation stops and continue until spin is complete.
The drive motor will make a "humming" sound during the wash
and spin phases of the cycle.
When the pump starts drawing in air, It starts to gurgle. The washer
should then begin spinning and the sound will continue until it
is done spinning.
Water swishing while the unit is agitating is normal, especially
with smaller loads.
To level the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.
To level the washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.
Reason
49-3000387 Rev 0
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