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9 Cleaning
WARNING! RISK OF ELECTRIC SHOCK!
• Always unplug the product from the power
source before cleaning.
NOTICE! RISK OF DAMAGE!
• Do not use any aggressive cleaners, brushes
with metal bristles, or sharp or metallic
cleaning utensils such as knives, hard
scrapers, and the like.
• Do not use hot water for cleaning.
• Use a damp cloth or a water-based wipe to wipe off the neck
mask
. Then wipe it dry with a dry cloth.
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10 Storage
All parts must be completely dry before being stored.
• Store the product in a clean and dry place, avoiding heat and
direct sunlight.
• Store the product so that it is not accessible to children.
• For best protection, store the product in its original packaging.
11 Troubleshooting
Some problems may be caused by minor faults that you can fix
yourself. To do so, follow the instructions in the following table.
If it is still not possible to resolve the problem, contact customer
service. Do not repair the product yourself.
Fault
The product
does not
operate.
Possible cause and solution
• Make sure the product is properly
charged.
• Make sure the product is not connected
to a USB power source. The product does
not work while charging.
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