Operation status
indicator lights up
in red, and there
are beeps.
Filter lifetime
indicators don't light
up when the faucet
is turned on.
The reset button
doesn't work.
The �ush button
doesn't work.
Indicators don't
light up.
IX. Guarantee & Service
If you need information or if you have any problems, please visit www.philips.com or
contact the consumer care center in your country. If there is no consumer care center in
your country, go to a local dealer. Within two years from the date of purchase, you will
receive free warranty service for any damage caused by the manufacturing process, or
components under normal operation con�rmed by our maintenance service. The
warranty service does not include frequently replaced consumable components, auxiliary
devices, transportation fees, and door-to-door service. Please show the proof of purchase
to the service personnel during maintenance.
The system has been �ltering
water continuously for
30 minutes.
The PCB board is damaged.
Didn't press the button long
enough to trigger the reset.
The button module is damaged.
The system is not connected
with power.
Unplug the system, wait for 1
minute, and plug in again to
shoot the trouble.
Contact consumer care.
Long press the reset button for
3 seconds to select the �lter
needs to be reset;
Long press the reset button for
5 seconds to reset selected �lter
Contact consumer care.
Check if the power adapter is
connected to the system and
the power socket properly.
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