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13. TROUBLESHOOTING
PROBLEM
There is water in the drip tray (A19)
No espresso coffee is delivered
The portafilter (C1) cannot be attached
to the appliance
The espresso coffee drips from the
edges of the portafilter (C1) rather than
the holes
The coffee crema is too light
• Flowing fast like water
• Light and pale Crema
The coffee crema is too dark
• Flowing in drips or not at all
• Crema very dark and not uniformed
CAUSE
The unit will discharge small amount of
water into the drip tray during normal
operations.
No water in the tank (A7)
Only the OK light (B6) is on to indicate
that the coffee or steam circuit is empty
The coffee filter (C3) or (C4) is clogged
Coffee grind too fine or too much coffee Adjust coffee dose and grinding
The tank (A7) has been inserted
incorrectly and the valves on the
bottom are not open
Scale in the water circuit
The ground coffee is too much
The portafilter is inserted incorrectly
The coffee filter is clogged
The appliance settings need reviewing
The appliance settings need reviewing
20
SOLUTION
Regularly empty and clean the drip tray
Fill the tank
Press the button corresponding to the OK
light to fill the circuit
Rinse the filters under abundant running
water.
Press the tank down lightly to open the
valves on the bottom
Descale as described in section "12.
Descaling"
Repeat step 1 Grinding & dosing (Section "3.
Coffee delivery"), using a lower dosing quan-
tity. If you are using the single filter, make
sure that the 1X light (B5) is on.
Attach the portafilter correctly and rotate
firmly as far as it will go
• Rinse the filters under abundant running
water.
• Use a coarser grinding setting
• Adjust
grinding
to a finer setting
• Make sure ground quantity is at
indicator level (see "3.2 The perfect
dose")
•
Adjust grinding setting to a coarser
setting
•
Make sure ground quantity is at indica-
tor level (See "3.2 The perfect dose")
setting
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