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Troubleshooting Tips ... Before you call for service
Problem
Possible Cause
Oven control does
Oven is in Sabbath Mode.
not respond
Lock Controls is activated
Display flashes
Power outage or surge
Unable to get into
Oven control pads were not touched properly.
Settings
Control beeps or
You forgot to enter a bake temperature or
flashes
cleaning time.
Fan noise
A cooling fan may automatically turn on and off. This is normal on models with a cooling fan. The
Surface burners light
Gas to the oven burners may have been shut
but bake and broil
off.
burners do not.
"Crackling" or
This is the sound of the metal heating and
"popping" sound
cooling during both the cooking and cleaning
functions.
Why is my range
Your range cycles the heating elements by
making a "clicking"
turning relays on and off to maintain the oven
noise when using my
temperature.
oven?
Oven light does not
Light bulb is loose or defective.
work
Pad operating light is broken.
Oven will not self-
The temperature is too high to set a self-clean
clean
operation.
Oven controls improperly set.
Oven door will not
The oven door is locked because the
temperature inside the oven has not dropped
open or
light is
below the unlocking temperature.
on when you want to
cook.
The self-clean cycle has been selected but the
flashes in the
door is not closed.
display
Oven door will not
Oven too hot.
open after a self-
clean cycle
Excessive smoking
Excessive soil or grease in oven cavity.
during self-clean
cycle
49-2001187 Rev. 0
What To Do
Sabbath Mode section.
If Loc appears in the display and
the range control is locked. Turn this feature off to
use the range. See the Lock Control feature in the
Oven Controls section.
Reset the clock. If the oven was in use, you must
reset it by pressing the Cancel pad, setting the clock
and resetting any cooking function.
The Bake and Broil pads must be touched at the
same time and held for 3 seconds.
See the Oven Controls section on how to set the
oven
cooling fan will turn off and on to cool internal parts.
It may run after the oven is turned off.
Lever is
shown closed.
Sealed burner models
This is normal.
This is normal.
Tighten or replace bulb. See the Care and
Cleaning - Interior Surfaces / Oven Light section for
instructions on how to replace the bulb.
Call for service.
Allow the oven to cool and reset the controls.
See the Care and Cleaning – Interior Surfaces
section.
Press the Cancel pad. Allow the oven to cool below
the unlocking temperature.
Close the oven door.
is still locked (
or "Cooling Down" message), and
allow the oven to cool below unlocking temperature.
Press the Cancel pad. Open the windows to rid the
room of smoke. Wait until the
up the excess soil or grease in the oven cavity and
then reset the self-clean cycle.
is illuminated,
The oven gas shut-off is
located on the gas
regulator near the gas
line attachment to your
range. Locate it and flip
the lever.
light goes off. Wipe
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