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8.1 What to do if...
Problem
The appliance does not operate.
The appliance is noisy.
Acoustic or visual alarm is on.
The compressor operates continual‐
ly.
The compressor does not start im‐
mediately after pressing the "Fast‐
Freeze", or after changing the tem‐
perature.
Door is misaligned or interferes with
ventilation grill.
Door does not open easily.
The lamp does not work.
There is too much frost and ice.
Possible cause
The appliance is switched off.
The mains plug is not connected to
the mains socket correctly.
There is no voltage in the mains
socket.
The appliance is not supported
properly.
The door is left open.
Temperature is set incorrectly.
Many food products were put in at
the same time.
The room temperature is too high.
Food products placed in the appli‐
ance were too warm.
The door is not closed correctly.
The FastFreeze function is switched
on.
The compressor starts after a period
of time.
The appliance is not levelled.
You attempted to re-open the door
immediately after closing.
The lamp is in stand-by mode.
The lamp is defective.
The door is not closed correctly.
The gasket is deformed or dirty.
Food products are not wrapped
properly.
Temperature is set incorrectly.
Appliance is fully loaded and is set
to the lowest temperature.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical appli‐
ance to the mains socket. Contact a
qualified electrician.
Check if the appliance stands sta‐
ble.
Close the door.
Refer to "Control panel" chapter.
Wait a few hours and then check the
temperature again.
Refer to "Installation" chapter.
Allow food products to cool to room
temperature before storing.
Refer to "Closing the door" section.
Refer to "FastFreeze function" sec‐
tion.
This is normal, no error has occur‐
red.
Refer to installation instructions.
Wait a few seconds between closing
and re-opening of the door.
Close and open the door.
Contact the nearest Authorized
Service Centre.
Refer to "Closing the door" section.
Refer to "Closing the door" section.
Wrap the food products better.
Refer to "Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
Set a higher temperature. Refer to
"Control panel" chapter.
ENGLISH
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