Problems and Solutions
may be displayed. In these cases, turn off the TV output function.
• If images are displayed but no audio is output, the video may be being output in an audio format
not supported by your playback software. Check the audio format recorded with the BD/DVD-Video
title, and switch to a supported audio format (surround sound, etc.).
• Media and files such as videos from BD/DVD-Video and digital broadcasting include content
protection, and have restrictions on copying and playback. Check that there are no restrictions on
the content to be played and on the playback environment.
• For detailed information on Ultra HD Blu-ray playback, refer to the website below.
https://pioneer-blurayodd.eu/products/bdr-xd08emb-s/index.php
The Intel Software Guard Extensions (Intel SGX) feature is a requirement for the CPU and
motherboard firmware to play DRM (digital rights management) protected content on Ultra HD Blu-
ray movie discs on a Windows
Note
Intel SGX has been removed from Intel 11th generation and newer CPUs, and support for SGX
may be removed on new versions of Intel drivers or utility programs such as Intel SGX and Intel
Management Engine drivers and firmware in the future. Such changes could cause these platforms
to lose support for Ultra HD Blu-ray movie disc playback.
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