7
Troubleshooting
Please review this list before calling the service. This will save you time and money. This list contains
frequently encountered problems that are not results of faulty workmanship or material use. Your product
may not have some of the features described here.
The refrigerator is not operating.
• It may not be plugged in properly. >>>Plug in the product properly.
• The fuse of the socket to which your refrigerator is connected or the main fuse may have blown.
>>>Check the fuse.
Condensation on the side wall of the fridge compartment (MULTI ZONE, COOL CONTROL and
FLEXI ZONE).
• The door may have been opened/closed frequently. >>>Do not open/close the refrigerator door
frequently.
• The environment may be too humid. >>>Do not install the refrigerator at locations with a very high
level of humidity.
• Foods containing liquid may have been placed into the refrigerator in vessels without covers.
>>>Do not place foods containing liquid into the refrigerator in unsealed vessels.
• Door of the refrigerator may have been left ajar. >>>Do not keep the doors of your refrigerator
open for a long time.
• The thermostat may have been set to a very cold level. >>>Set the thermostat to an appropriate
level.
The compressor is not operating.
• Protective thermal of the compressor will blow out during sudden power failures or plug-out plug-
ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet.
The refrigerator will start running approximately after 6 minutes. Please call the Authorised Service
Provider if the refrigerator does not start at the end of this period.
• The freezer is in defrosting cycle. >>>This is normal for a refrigerator that performs full-automatic
defrosting. Defrosting cycle is performed periodically.
• The refrigerator may not be plugged in. >>>Make sure that the plug fits the socket.
• Temperature settings may be incorrect. >>>Select the correct temperature value.
• Possible power failure. >>>The refrigerator will start to operate normally when power restores.
The operation noise increases when the refrigerator is running.
• Operating performance of the refrigerator may vary based on the ambient temperature changes.
This is normal and not a fault.
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Refrigerator / User Manual