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Troubleshooting
The fridge is running frequently or for a long time.
• Your new product may be bigger than the previous one. Larger refrigerators operate for a longer
period of time.
• The room temperature may be high. >>> It is normal that the product operates for longer periods
in hot environments.
• The refrigerator may have just been plugged in or loaded with food. >>>It takes the product longer
to reach the set temperature when it has just been plugged in or loaded with food. This is normal.
• Large amounts of hot food may have been placed into the refrigerator recently. >>>Do not place
hot foods into the refrigerator.
• The doors may have been opened frequently or left ajar for a long time. >>>The warm air that
enters the refrigerator causes it to operate for a longer period of time. Do not open the doors
frequently.
• Freezer or fridge compartment door may have been left ajar. >>> Check if the doors are closed
completely.
• The appliance may be set to a very low temperature. >>> Set the refrigerator temperature to a
warmer degree and wait until the product reaches this temperature.
• Door seal of the fridge or freezer compartment may be soiled, worn out, broken or not properly
seated. >>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a
longer period of time to maintain the current temperature.
Fridge temperature is adequate but the freezer temperature is very low.
• The freezer compartment temperature may be set to a very low value. >>> Set the freezer
compartment temperature to a higher value and check.
Freezer temperature is adequate but the fridge temperature is very low.
• The fridge compartment temperature may be set to a very low value. >>> Set the fridge
compartment temperature to a higher value and check.
Food kept in the fridge compartment drawers is frozen.
• The fridge compartment temperature may be set to a very high value. >>> Set the fridge
compartment temperature to a lower value and check.
Temperature in the fridge or freezer is very high.
• The fridge compartment temperature may be set to a very high value. >>> Fridge compartment
temperature setting has an effect on the temperature of the freezer. Change the temperature of
the fridge or freezer compartment until the fridge or freezer compartment temperature reaches an
adequate level.
• The doors may have been opened frequently or left ajar for a long time. >>>Do not open the doors
frequently.
• The door may have been left ajar. >>>Close the door completely.
• The refrigerator may have been just plugged in or loaded with food. >>>This is normal. It takes the
product longer to reach the set temperature when it has just been plugged in or loaded with food.
• Large amounts of hot food may have been placed into the refrigerator recently. >>>Do not place
hot foods into the refrigerator.
Vibration or noise.
• The floor may not be stable or level. >>>If the refrigerator shakes when moved slightly, adjust the
feed to balance it. Make sure that the floor is level and capable of carrying the refrigerator.
• Objects placed onto the refrigerator may cause noise. >>>Remove the objects on the refrigerator.
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Refrigerator / User Manual
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