8 Servicing and maintenance
WARNING: disconnect the battery before any adjustment or maintenance operation.
8.1 General inspection
Check regularly all the fastening elements to ensure they are fastened tight.
The checking visit must be performed every 20,000 cycles. When the 20,000 cycles are reached, the crimper locks and prevents execution
of additional crimping cycles. This blockage minimizes the risk of bad crimping following heavy use of the machine, and prevents it from
being dangerous for its user. The user must hence send the crimper to the After-Sales Service.
IMPORTANT NOTES:
• When the crimper is sent to the After-Sales Service, the cycle counter is reset to zero. The internal components are checked
and may be repaired or replaced.
• Any lack of servicing may be detrimental to proper operation of the crimper, and may cause severe body injury to the user.
8.2 Maintenance of the crimper
• Clean and grease regularly the crimping rollers to prevent dust and other impurities from building up.
8.3 Maintenance of motor
• Ensure the machine's ventilation slots are not obstructed. Remove any dust and other impurities built up.
8.4 Connecting to the application
• The crimping machine can be connected to a Smart Phone or tablet application through a Bluetooth connection. Using the application, you
can set up your machine, know the number of crimping operations performed, the number of crimping operations before the next
maintenance and many other functions.
The application is available for download on Google play or the Apple store, and the application's operating manual is available on our web
site: www.virax.com.
9 Troubleshooting
WARNING: Leaving the battery connected before adjusting or changing accessories may cause severe body injury.
Issue
Diagnosis
The machine remained idle for a few minutes and
switched off automatically.
The battery is flat. In this case, the LED ring
switches on red for 1s and then the machine stops.
The battery is damaged. Its voltage no longer
complies. In this case, the LED ring switches on
red and then the machine stops.
The tool does not
The motor is faulty. In this case, the LED ring
start
flashes orange and then the machine stops.
The mechanism is faulty. In this case, the LED ring
flashes purple and then the machine stops.
The crimping machine has reached 20,000 cycles.
In this case, the LED ring switches on red and then
the machine stops.
Beforehand, the LED ring was flashing orange to
notify maintenance to intervene.
The mini-clamp or the inserts used are not
compatible with the union.
The tool does not
complete a cycle
The unions exceed the tool's maximum capacity.
The clamp is faulty.
10 Warranty
The warranty covers:
This warranty covers all material or manufacturing faults for your VIRAX crimper. In this case, the tool will be returned to you without cost.
Your tool will be repaired or replaced identically.
The warranty does not cover:
Faults due to incorrect use, abuse, failure to respect usage instructions, intervention on the machine by a person not approved by an
approved After Sales Service repair centre or normal wear are not covered by this warranty.
If the crimper reaches 20,000 crimping cycles during the warranty period, the user must send it to the After Sales Service. This servicing is
part of the crimper's normal life and is not covered by the warranty. The warranty is extended to the end of the 2-year period.
22
Solution
Power on the machine by pressing the trigger or the start
cycle button.
Fit a fully charged battery.
Fit a new battery (Ref. 253540 or Ref. 253541).
Send the crimping machine to the Aftersales Department.
Send the crimping machine to the Aftersales Department.
Send the crimping machine to the Aftersales Department.
Select the mini-clamp or inserts recommended by the
union's manufacturer.
Refer to the machine's specifications.
Replace the faulty clamp with a new one.
EN