Problem
Water is leaking out.
Remote control
The remote control does
not respond.
Shower functions
Switching between the
Rearwash and Ladywash
takes too long.
The water spray intensity
is too weak.
The water spray intensity
is unstable.
The water temperature is
too high/low.
26
Potential cause
Leakage
The batteries are almost
out (LED display flashes
white).
The remote control is not
connected to the product
(LED display flashes red).
No batteries are inserted.
The remote control is
defective.
The spray wand retracts
between the functions.
Switching takes approx.
12 seconds.
The water spray intensity
is set to "low".
The water pipe is bent or
crushed.
The water filter is blocked.
The temperature is set
incorrectly.
Solution
> Switch off the product.
> Disconnect the power
supply.
> Close the stop valve to
interrupt the water
supply.
> Contact
help@duravit.com.
> Replace the batteries.
> Contact
help@duravit.com.
> Insert the batteries.
> Contact
help@duravit.com.
Normal condition
> Increase the water
spray intensity.
[}App] Home – Rear-
wash/Ladywash
> Contact
help@duravit.com.
> Clean the water filter.
> Set the temperature.
[}App] Home – Rear-
wash/Ladywash