Publicidad
Idiomas disponibles
Idiomas disponibles
Problem
Manual cleaning
The spray wand retracts
automatically.
Automatic self-cleaning
Water is dripping out of
the retracted spray wand.
Cover
The cover does not open
automatically.
The cover does not close
immediately.
App
The app does not work.
Potential cause
Auto mode is activated.
The function automatically
activates the night light
when the ambient light is
too low.
The function stops auto-
matically after 2 minutes.
The retracted spray wand
is automatically cleaned
before and after each
washing process.
The product has not
detected the approaching
user.
The function is defective.
The function has not been
activated.
After the user has moved
away, the cover closes
automatically after
90 seconds.
The app and product are
not connected.
Solution
Normal condition
> Activate the function.
[}App] Care – Manual
cleaning
Normal condition
> Approach the product
again (distance approx.
1 m).
> Contact
help@duravit.com.
> Activate the function.
[}App] Settings – Cover
Normal condition
> Connect the product to
the app.
> Ensure that the
connection is successful.
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