Problem
The Rearwash/Ladywash
stops automatically.
The Rearwash/Ladywash
does not work.
Flushing functions
The auto flush does not
work.
The product does not
flush.
Seat heating
The seat heating does not
work.
The seat temperature is
too high/low.
Potential cause
The function stops auto-
matically after 2 minutes.
The seat sensor has lost
contact.
The spray nozzle is
blocked.
The seat sensor has lost
contact.
The function is only
activated if a user is
sitting on the product for
6 s or longer.
The seat sensor has lost
contact.
The function is defective.
The time between two
flushes is too short, it
takes about 25 s until the
water tank is refilled.
The stop valve is closed.
Power or water supply
malfunction.
The function is
deactivated.
The temperature is set
incorrectly.
Solution
Normal condition
> Sit down again.
> Activate the function.
> Clean the spray nozzle.
[}App] Home – Rear-
wash/Ladywash
> Sit down again.
> Activate the function.
Normal condition
> Clean the surface. Sit
down again.
> Contact
help@duravit.com.
Normal condition
> Open the stop valve.
> Flush the product with a
bucket of water (8 l).
> Contact
help@duravit.com.
> Activate the function.
[}App] Settings – Seat
> Set the temperature.
[}App] Settings – Seat
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