This also applies when using an on-site service. The product con-
cerned is to be cleaned and returned to the service centre togeth-
er with a copy of the purchase receipt, which must include the
date of purchase and the product designation. If a product is sent
in incomplete without the complete scope of delivery, the missing
accessories will be charged / deducted in value if the product is
exchanged or in the event of a refund. Partially or completely dis-
mantled products cannot be accepted as a warranty claim. In the
event of an unjustified complaint or if outside the warranty period,
the purchaser shall generally bear the transport costs and the
transport risk. Please report a warranty claim in advance to
the service centre (see below). It is generally agreed upon that
the defective product will be returned to the service address given
below with a brief description of the fault by organised return or, in
the case of repair outside the warranty period, with sufficient post-
age, taking the appropriate packaging and shipping guidelines in-
to account. Please note that your product (depending on the
model) will be free of all operating materials when returned
for safety reasons. The product sent to our service centre must
be packaged in such a way that damage to the product under
complaint is avoided during transport. After successful repair / re-
placement, we will send the product back to you free of charge. If
products cannot be repaired or replaced, a sum up to the pur-
chase price of the defective product may be refunded at our own
discretion, taking into account any deduction for wear and tear.
These warranties are only for the benefit of the original private
purchaser and cannot be assigned or transferred.
5.
Extension of the warranty period to 10 years: Scheppach of-
fers an additional warranty extension of 5 years on products of
the gomag 20V series. Thus, the warranty period for these
products totals 10 years. Batteries / rechargeable batteries, bat-
tery chargers and accessories are excluded from this. You can
claim this warranty extension by registering your Scheppach
product from this range at https://garantie.scheppach.com no
later than 30 days from the date of purchase. After registering
online successfully, you will receive confirmation for the item-re-
lated warranty extension.
www.scheppach.com
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