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9. WARRANTY
The present device was manufactured and
inspected according to the latest methods. The seller
warrants for faultless material and workmanship in
accordance with the legal regulations of the country
in which the device was purchased. The warranty
period (2 years) begins with the day of the purchase
and is subject to the provisions: Within the period
of warranty, all defects which are to be attributable
to defective materials or manufacturing will be
eliminated free of charge. Any complaints are to be
reported immediately upon their detection.
The warranty claim becomes void in the case of
interventions undertaken by the purchaser or by third
parties. Damage resulting from improper handling
or operation, incorrect setting-up or storage,
inappropriate connection or installation or Acts of
God or other external influences are excluded from
warranty.
Parts being subject to wear and tear, such as the
pump wheel (impeller) and mechanical shaft seals
are excluded from warranty.
All parts were manufactured using maximum care
and high-quality materials and are designed for a
long lifecycle. It should be understood, however, that
the wear and tear depends on the kind of use, the
intensity of use and the internals of maintenance.
Complying with the installation and maintenance
information contained in the present operating
instructions will therefore considerably contribute to
a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of
repairing or replacing the defective parts or replace
the entire device. Replaced parts will pass into our
property.
Claims for liquidated damages are excluded unless
they are caused by wilful acts or negligence on the
side of the manufacturer.
The warranty does not provide for any claims
beyond those referred to above. The warranty claim
has to be evidenced by the purchaser in the form
of the submission of the sales receipt. The present
warranty commitment is valid in the country in which
the device was purchased.
PLEASE NOTE :
1. Should your device fail to function properly, please
verify first whether an operating error or another
cause is present which cannot be attributed to a
defect of the device.
2. In case you have to take or send in your defective
device for repair, please be sure to enclose the
following documents :
- Sales receipt (sales slip)
- A description of the occurring defect (a description
as accurate as possible will expedite the repair work).
3. In case you have to take or send in your defective
device for repair, please remove any attached parts
which do not belong to the original condition of the
device. If any attached parts of this kind should be
missing upon the return of the device, we shall not
be liable for them.
10. HOW TO ORDER SPARE PARTS
For a list of available parts, please contact your
dealer.
DIPRA is working to supply main spare parts of this
pump during 5 years, starting from the construction
date of the pump written on the rating label
11. SERVICE
In the case of warranty claims or malfunction, please
contact your point of sale. Repair from After Sale
Service during the guarantee does not extend its
initial duration.
For EC countries only
Do not throw electric appliances in your dustbin !
According to EU guideline 2012/19/EU concerning
old electric and electronic appliances and its
implementation in national law, such appliances must
be collected separately and fed into an environment-
friendly recycling system. Please consult your local
waste management system for advice on recycling.
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