FREQUENTLY ASKED
QUESTIONS
Can I leave my air conditioner in place
through the winter?
No, it is not recommended to leave the window kit
in place during the winter.
What is the electrical rating?
This information can be found on the rating plate
located on the back of the appliance.
Can I use an extension cord?
No, an extension cord may not be used.
When should I use the exhaust hose?
The exhaust hose should be used in cool mode.
It is not required in fan and dry modes.
NOTE: Please do not disassemble the exhaust
hose for any mode. For safety, please keep the
exhaust hose assembled on the air conditioner
Can I extend the length of the exhaust hose?
No, extending the length of the exhaust hose
can actually cause the air conditioner to run less
efficiently. Instead use an additional fan to blow
the cool air to other locations.
When should I use the drain hose?
The drain hose should be used in dry mode or if
using the continuous drain.
Where do I drain water from?
There are two different drain options on this air
conditioner, please refer to the water drainage
section.
TROUBLESHOOTING
Air conditioner will not operate
•
Plug is not fully inserted into the wall outlet.
•
Blown fuse or circuit breaker.
Insufficient cooling
•
Air filter is dirty.
•
Blocked air flow.
•
Appliance size is too small for application.
Noise
•
The ground is not level.
•
The air filter is dirty or blocked.
•
Gurgling sounds are normal, this is coolant
moving inside the appliance.
Odors
•
Usually caused by the formation of mold or
mildew on internal wet surfaces.
•
Ensure the filter is clean.
•
Run the air conditioner on fan mode to
remove any internal moisture.
•
Check for any blockages in the drain lines and
ensure there are no obstructions.
•
Place an algaecide tablet in the base pan;
ensure the appliance is unplugged, remove
the upper grille and filter, place the tablet in
the middle water tray and replace the grille
and filter.
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