Cleaning instructions
Dry all device parts with a fresh
and clean towel, cloth or paper and
reassemble all parts.
Troubleshooting
Pairing has not succeeded.
No light on and no message.
Quality of milk froth not up to
standard.
Milk overflows.
Display Message
"Call Nespresso" and Error
code (E01 to E34)
"Replace Jug"
12
NOTE:
Only the jug, jug lid, lid seal,
whisk and spoon can be washed in
the dishwasher.
- Check that the Bluetooth
on the smartphone or tablet is activated.
®
- Check the compatibility of your smartphone or tablet with the machine (see page 8).
- Ensure the smartphone or tablet is placed next to the machine (max distance 20 cm) during the
pairing.
- Make sure to not turn ON any microwave close to the machine during pairing. If you want to unpair
your machine, via the App.
- Go on the App "Name", click on "Machine status", then click on "Unpair this machine".
- Click on "unpair this device" to confirm the unpairing.
- Note: In case of an unpairing, all the setups and specifications will be lost and the machine will be
reset to factory settings.
- Check if device is plugged, press any button, if nothing happens call Nespresso.
- For optimal milk froth, use cold cow milk or semi skimmed cow milk at refrigerated temperature
(about 4-6° C / 39.2-42.8 F). To guarantee hygiene conditions, use heat treated milk (pasteurized),
refrigerated & freshly opened only, and 0% milk for Café viennois. Milk which has been frozen will
not froth.
- Be sure Barista and the whisk are clean.
- It is highly recommended to not use special enriched milks, powdered reconstituted milks nor
flavoured milks.
- Ensure that the jug is well placed on the power base.
- Check correct position of the lid.
- Quantity of milk has to be between MIN level and MAX level.
- Device needs to be repaired, please call Nespresso and mention error code:
E01 to E34, phone number available on Nespresso website.
- Check if jug is present and in good position. If not replace jug in good position.
- Check if whisk is present and in good position. If not place whisk with whisk disk weel postionned in
good position.