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12
TROUBLESHOOTING
Problem
The motor shuts
down whilst work-
ing.
The machine
smokes during op-
eration.
The motor is on,
blades do not
move.
Too much noise
and/or vibration is
experienced while
working.
13
TECHNICAL DATA
Blade length
Possible cause
Solution
Make sure that
The battery pack is
you tighlty instal-
not installed tight-
led the battery
ly.
pack in the ma-
chine.
The battery pack is
Charge the battery
out of power.
pack.
The machine has
Do not use the ma-
damage.
chine and speak to
service center.
1. Immediately
stop the ma-
chine.
The machine has
2. Remove the
damage.
battery.
3. Speak to serv-
ice center.
Do not use the ma-
The machine has
chine and speak to
damage.
service center.
Remove battery
The blades are
then clear block-
blocked.
age from the
blades.
1. Stop the ma-
chine.
2. Remove the
battery.
The parts are loos-
3. Inspect for
en.
damage.
4. Check and
tighten loose
parts.
Do not use the ma-
The parts have
chine and speak to
damage.
service center.
16" (406 mm)
English
14
LIMITED WARRANTY
Greenworks hereby warranties this product, to the original
purchaser with proof of purchase, for a period of three (3)
years against defects in materials, parts or workmanship.
Greenworks, at its own discretion, will repair or replace any
and all parts found to be defective, through normal use, free
of charge to the customer. This warranty is valid only for
units which have been used for personal use that have not
been purchased or rented for industrial/commercial use, and
that have been maintained in accordance with the instructions
in the owners' manual supplied with the product when new.
ITEMS NOT COVERED BY WARRANTY:
1. Any part that has become inoperative due to misuse,
commercial use, abuse, neglect, accident, improper
maintenance, or alteration; or
2. The unit, if it has not been operated and/or maintained in
accordance with the owner's manual; or
3. Normal wear;
4. Routine maintenance items such as lubricants, blade
sharpening;
5. Normal deterioration of the exterior finish due to use or
exposure.
HELPLINE:
Warranty service is available by calling our toll-free helpline
at 1-888-909-6757.
TRANSPORTATION CHARGES:
Transportation charges for the movement of any power
equipment unit or attachment are the responsibility of the
purchaser. It is the purchaser's responsibility to pay
transportation charges for any part submitted for replacement
under this warranty unless such return is requested in writing
by Greenworks.
USA address:
Greenworks Tools
P.O. Box 1238
Mooresville, NC 28115
10
3
YEAR
ANS
AÑOS
LIMITED WARRANTY
GARANTIE LIMITÉE
GARANTÍA
LIMITADA
Canadian address:
Greenworks Tools Canada, Inc.
P.O. Box 93095, Newmarket,
Ontario
L3Y 8K3
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