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Idiomas disponibles
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In the event that your tablet has a defect that prevents normal use, you will need to take your
device to our After-Sales Service� Your tablet will not be repaired or replaced if the trademarks
or serial numbers (IMEI) have been removed or changed, or if your purchase receipt is missing
or illegible�
If the lack of conformity or defect is confirmed, all or part of your tablet will be replaced or
repaired� This warranty covers the cost of parts as well as labour�
Before sending your tablet to our After-Sales Service, we recommend:
• writing down and keep your IMEI somewhere safe (*);
• removing the SD card and the SIM card;
• saving all your personal data� Our repair centre might need to format your tablet�
(*) Your IMEI code is the serial number used to identify your device and monitor after-sales
service. There are several ways to find your IMEI code:
• Tap *#06# on your tablet keypad;
• Check the packaging of your tablet;
• On the back of your tablet and depending on the model, the IMEI may be given on a label or
engraved on your tablet's SIM tray�
Documents and information to enclose when sending your tablet to our After-Sales Service:
• A copy of the invoice or receipt, showing the date of purchase, the type of product, and the
name of the distributor;
• The tablet's IMEI number;
• A description of the fault with the tablet�
We recommend reading the terms and conditions of service available on the Crosscall web-
site at the following address: www.crosscall.com
CORE-T5, designed in France and assembled in China
Created and imported by:
CROSSCALL – 245 RUE PAUL LANGEVIN 13290 AIX-EN-PROVENCE – France.
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