No TV sound is output from the
system.
Check the type and connection of the
HDMI cable or optical digital cable
that is connected to the system and
the TV (refer to the supplied Startup
Guide).
Disconnect the cables that are
connected between the TV and the
system, then connect them firmly
again. Disconnect the AC power cords
(mains leads) of the TV and the
system from the AC outlets (mains),
then connect them again.
When the system and TV are
connected with the HDMI cable only,
check the following.
– The HDMI jack of the connected TV
is labeled with "eARC" or "ARC."
– The Control for HDMI function of the
TV is set to on.
– The eARC or ARC function of the TV
is enabled.
– [HDMI] - [EARC] is set to [ON]
(page 36).
– [HDMI] - [CONTROL FOR HDMI] is set
to [ON] (page 36).
If your TV is not compatible with
eARC, set [HDMI] - [EARC] to [OFF]
(page 36).
If your TV is not compatible with eARC
or ARC, connect an optical digital
cable (not supplied) (refer to the
supplied Startup Guide). If the TV is
not compatible with eARC or ARC, TV
sound will not be output from the
system even if the system is
connected to the TV's HDMI IN jack.
Press INPUT repeatedly to select the
TV input (page 22).
Increase the volume on the system or
cancel muting.
If sound of a cable box/satellite box
connected to the TV is not output,
connect the device to a HDMI IN jack
of the system and switch input of the
system to HDMI (refer to the supplied
Startup Guide).
Depending on the order in which you
turn on the TV and system, the
system may be muted. If this
happens, turn on the TV first, then the
system.
Set the speakers setting of the TV
(BRAVIA) to Audio System. Refer to
the operating instructions of your TV
regarding how to set the TV.
Picture and sound of the device that
is connected to the system are not
output from the TV when the
system is not turned on.
Set [HDMI] - [STANDBY THROUGH] to
[AUTO] or [ON] (page 36).
Turn on the system, and then switch
the input for the device playing.
The sound is output from both the
system and TV.
Mute the sound of the system or TV.
The output sound of the system is
not the same level as that of the TV
even though the values of the
volume level on the system and TV
are set to the same value.
If the Control for HDMI function is set
to on, the value of the volume level
on the system may appear on your TV
as the TV volume. The output sound
levels of the system and TV differ
even though the values of the volume
level on the system and TV are set to
the same value. The output sound
levels of the system and TV differ
depending on the sound processing
characteristics of each, and it is not a
malfunction.
The sound is interrupted while
watching a TV program or content
on a Blu-ray Disc, etc.
Check the sound mode setting
(page 28). If the sound mode is set to
[AUTO SOUND], the sound may be
interrupted when the sound mode is
changed automatically according to
the information of the program that is
being played. If you do not want to
change the sound mode
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