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5. Faults
5.1. Fault: REMS reciprocating saw stops during sawing.
Cause:
● Feeding pressure too high.
● Blunt saw blade (5).
● Unsuitable saw blade (5).
● Overload protection (8) has activated (REMS Tiger ANC).
● Worn carbon brushes.
● Too low operating pressure (REMS Tiger ANC pneumatic).
● Too little air supplied by the compressor (REMS Tiger ANC pneumatic).
● Battery (13) depleted (REMS Akku-Cat ANC VE).
5.2. Fault: No right-angled cut when sawing pipes with guide holder (2).
Cause:
● Feeding pressure too high.
● Unsuitable saw blade (5).
● Blunt saw blade (5).
● Prism of the guide holder (2) soiled (chips!).
5.3. Fault: REMS reciprocating saw does not start.
Cause:
● Overload protection has activated (REMS Tiger ANC).
● Mains lead defective.
● Battery (13) depleted (REMS Akku-Cat ANC VE).
● REMS reciprocating saw defective.
5.4. Fault: Centring pin shears off, saw blade (5) cannot be clamped securely enough (REMS Tiger and REMS Cat all models).
Cause:
● Clamping screw (9) worn.
● Allen key worn (see 2.5.).
6. Disposal
REMS reciprocating saws may not be thrown into the domestic waste at the
end of use. They must be disposed of properly by law.
7. Manufacturer's Warranty
The warranty period shall be 12 months from delivery of the new product to the
first user. The date of delivery shall be documented by the submission of the
original purchase documents, which must include the date of purchase and the
designation of the product. All functional defects occurring within the warranty
period, which are clearly the consequence of defects in production or materials,
will be remedied free of charge. The remedy of defects shall not extend or
renew the warranty period for the product. Damage attributable to natural wear
and tear, incorrect treatment or misuse, failure to observe the operational
instructions, unsuitable operating materials, excessive demand, use for unau-
thorized purposes, interventions by the customer or a third party or other
reasons, for which REMS is not responsible, shall be excluded from the warranty
Services under the warranty may only be provided by customer service stations
authorized for this purpose by REMS. Complaints will only be accepted if the
product is returned to a customer service station authorized by REMS without
prior interference in an unassembled condition. Replaced products and parts
shall become the property of REMS.
The user shall be responsible for the cost of shipping and returning the product.
The legal rights of the user, in particular the right to make claims against the
seller under the warranty terms, shall not be affected. This manufacturer's
warranty only applies for new products which are purchased in the European
Union, in Norway or in Switzerland.
This warranty is subject to German law with the exclusion of the United Nations
Convention on Contracts for the International Sales of Goods (CISG).
8. Spare parts lists
For spare parts lists, see www.rems.de → Downloads → Parts lists.
Remedy:
● Reduce feeding pressure.
● Change the saw blade.
● Choose a suitable saw blade (see 2.4. and Fig. 8).
● Wait a few seconds then press the button of the overload protection.
● Have the carbon brushes changed by qualified personnel or an authorised
REMS customer service workshop.
● Increase operating pressure. Select the compressor according to the technical
data 1.6.
● Select the compressor according to the technical data 1.6.
● Charge the battery with the Li-Ion/Ni-Cd rapid charger or change the battery.
Remedy:
● Reduce feeding pressure.
● Choose a suitable saw blade (see 2.4. and Fig. 8).
● Change the saw blade.
● Clean the prism.
Remedy:
● Wait a few seconds then press the button of the overload protection.
● Have the mains lead replaced by qualified personnel or an authorised REMS
customer service workshop.
● Charge the battery with the Li-Ion/Ni-Cd rapid charger or change the battery.
● Have the REMS reciprocating saw inspected/repaired by an authorised REMS
customer service workshop.
Remedy:
● Change the clamping screw and/or centring pin.
● Change the Allen key.
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