Manufacturer's Warranty; Spare Parts Lists - REMS Cento Instrucciones De Servicio

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5. Behaviour in the event of faults
5.1. Fault: Pipe cutting machine stops during operation.
Cause:
● Feeding pressure too high.
● Blunt/broken cutting wheel.
● Worn carbon brushes.
5.2. Fault:Pipe stops during cutting.
Cause:
● Pipe not round.
● Pipe not deburred on the outside.
● Rollers (3) soiled.
5.3. Fault: Pipe is not cut.
Cause:
● Unsuitable cutting wheel.
● Pipe not round.
● Pipe not deburred on the outside.
● Cutting wheel damaged.
5.4. Fault:Pipe not cut completely, stops.
Cause:
● Unsuitable cutting wheel.
● Pipe not running round.
● Feeding pressure too high.
5.5. Fault: Pipe cutting machine does not start.
Cause:
● Mains lead defective.
● Pipe cutting machine defective.
● Worn carbon brushes.
● Feeding pressure too high.
5.6. Fault: Cutting of the pipes leaves marks on the outside of the pipes.
Cause:
● Rollers (3) of the pipe cutting machine and/or the roller insert (14) soiled.
● Rollers (3) of the pipe cutting machine and/or the roller insert (14) damaged.
6. Disposal
REMS Cento and REMS DueCento may not be thrown in the domestic waste
when no longer used. The machines must be disposed of properly by law.

7. Manufacturer's Warranty

The warranty period shall be 12 months from delivery of the new product to the
first user. The date of delivery shall be documented by the submission of the
original purchase documents, which must include the date of purchase and the
designation of the product. All functional defects occurring within the warranty
period, which are clearly the consequence of defects in production or materials,
will be remedied free of charge. The remedy of defects shall not extend or
renew the warranty period for the product. Damage attributable to natural wear
and tear, incorrect treatment or misuse, failure to observe the operational
instructions, unsuitable operating materials, excessive demand, use for unau-
thorized purposes, interventions by the customer or a third party or other
reasons, for which REMS is not responsible, shall be excluded from the warranty
Services under the warranty may only be provided by customer service stations
authorized for this purpose by REMS. Complaints will only be accepted if the
product is returned to a customer service station authorized by REMS without
prior interference in an unassembled condition. Replaced products and parts
shall become the property of REMS.
The user shall be responsible for the cost of shipping and returning the product.
The legal rights of the user, in particular the right to make claims against the
seller under the warranty terms, shall not be affected. This manufacturer's
warranty only applies for new products which are purchased in the European
Union, in Norway or in Switzerland.
This warranty is subject to German law with the exclusion of the United Nations
Convention on Contracts for the International Sales of Goods (CISG).

8. Spare parts lists

For spare parts lists, see www.rems.de → Downloads → Parts lists.
Remedy:
● Reduce feeding pressure.
● Change cutting wheel.
● Have the carbon brushes changed by qualified personnel or an authorised
REMS customer service workshop.
Remedy:
● Reduce feeding pressure.
● Deburr pipe on the outside.
● Clean rollers with machine cleaner REMS CleanM (Art. No. 140119), then
protect against rust.
Remedy:
● Select and change cutting wheel according to the pipe to be cut.
● Reduce feeding pressure.
● Deburr pipe on the outside.
● Change cutting wheel.
Remedy:
● Select and change cutting wheel according to the pipe to be cut.
● Stop pipe cutting machine. Break off the pipe section completely by hand, e.g.
with a screwdriver.
● Reduce feeding pressure.
Remedy:
● Have the mains lead changed by qualified personnel or an authorised REMS
customer service workshop.
● Have the pipe cutting machine inspected/repaired by an authorised REMS
customer service workshop.
● Have the carbon brushes changed by qualified personnel or an authorised
REMS customer service workshop.
● Reduce feeding pressure.
Remedy:
● Clean rollers with machine cleaner REMS CleanM (Art. No. 140119), then
protect against rust.
● Change rollers.
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